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“Old School Hotel with Character”
3 of 5 bubbles Review of The Oakwood Hotel

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The Oakwood Hotel
Ranked #2 of 3 Hotels in Shannon
Eire
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Old School Hotel with Character”
3 of 5 bubbles Reviewed February 12, 2013 via mobile

Positives - Flat screen tvs, aviation memorabilia in lobby and ease of access from motorway

Negatives - Slightly quaint, bit expensive @ 66 euro a night, uncomfortable beds.

Overall not bad and an attractive offering to foreigners as it is a very irish hotel but for the business traveller its too quaint and lacks simplistic uncluttered comfort offered by more modern hotels

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Culainn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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759 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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  • French first
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English first
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

highly recommended hotel,the food, service,entertainment was excellent.the staff were polite,helpful and pleasant.i would recommend you take a drive to the cliffs of moher,which is about an hour drive away,what an experience you will not forget,i can assure you.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank squibs66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 2, 2013 via mobile

I like to be fair when I review so here goes. Our weekend away was as a result of a discounted deal on a popular deal website. After purchasing the deal several weeks ago we decided to book our weekend away and contacted the hotel. All was fine, however on mentioning 2 small children who were accompanying us , we were surprised to learn of a substantial supplement for them. I challenged this and after speaking to management, the issue was amicably resolved. I feel this however should never have been an issue as there was no mention of it on the booking voucher. On arrival all was excellent. Reception staff very welcoming and hotel very nice, however some carpet in places starting to look a big jaded. Our room was huge, a family room but there was was no lift and with a buggy this was not ideal at all. The room also was divided into 2, and although it was very large there was no windows in the bedroom part and some of the paintwork needed touching up. The tv could have been in the bedroom area but that's more a personal thing. We ate the first night in the lovely bar and it was really excellent! I had a chicken wrap with lovely salad, and all others enjoyed theirs thoroughly. The best thing was the value of the kiddies meal. Well done oakwood. As I said lovely bar with excellent, attentive staff...a credit to the hotel! Slept ok and breakfast was very nice the next morning. Again staff were excellent, could not have done more. We had a meal in the restaurant that night but unfortunately were a bit disappointed. The first thing was the main course arrived out literally 5 minutes after we finished the starters (which was fine) but we didn't enjoy our mains. I had steak which was only ok but the accompanying veg was overcooked and not very appealing. My wife's stir fry was a bit tasteless also. Staff could not be faulted however, and we did make our feelings known. We jonestly felt the bar food was better and we did say that- also suggested to waiter to give more time between courses. We sojourned back to the bar after and a lovely traditional session started. Great to see a packed, lively bar....it really does give a great reflection on the hotel. Overall I have to say, for what the weekend cost us we can't complain to much...but things can improve a wee bit.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clockers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wicklow
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

Just back from a two night stay booked with deal rush for €99. This is beautiful hotel, yes it may be a tad old fashioned but thats what gives it its charm. Very clean and comfortable rooms with powerful shower. All the staff we dealt with were very friendly and added to the lovely athmosphere. First night we found the bar a bit too quiet for our liking and were told there was no entertainment so we went to the local bar down the road, Shannon Knights and had a great night. We also dined in the Bistro attached called Zest and have to say it was superb. If your in this neck of the woods please try it. Had our meal in restaurant on Saturday night and had no complaints. Again our waitress for the night was lovely and helpful. Services very quick. Were pleasantly surprised to find musicians playing in the bar that night and decided to stay put and thoroughly enjoyed it. Should have entertainment in Bar as standard. Our only gripe. Would definately stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank PatsyWicklow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

Currently staying here using a dealrush voucher ( 2nights b&b & dinner-€99) very happy with everything - hotel is clean & comfortable , staff are excellent :) had dinner in pier 17 restaurant last ... Amazing food & service - made the 3hour car drive completely worth while! Sone may say the decor is slightly dated but the cleanliness , staff & atmosphere more than make up for this. The hotel is overflowing with charm & character ! Fantastic

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 20straveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review, February 10, 2013
Dear 20straveller.

Thank you for taking the time to write such a lovely review. It is a great pleasure to read such kind words about the hotel and the various departments and the staff you encountered.
The Oakwood Arms Hotel had its origins as a family owned run business and I think we just naturally feel like one big, happy family!. It really is the small things that make a difference.


Looking forward to welcoming you back

Kind Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co. Clare
Tel. 061 719 236
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

The hotel seems a bit dated and congers images of hotel weddings in the 1990s, but it was completely adequate and perfectly located for an early flight out of Shannon airport. The restaurant staff was friendly and most had a great sense of humor.
The front desk staff could use some customer service tips. Not only were they unfriendly, but I asked the lady at the front desk (morning of November 18) if she would mail some postage-paid postcards for me. While she said she would (without a smile), she apparently never did, as none were ever received.
So, you get what you pay for here, but since the rate is economical, I still think it deserves a very good for the price - the rooms are huge by Irish standards, it is perfectly located for the airport and the rooms are clean.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RudolphNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review, February 7, 2013
Dear RudolphNYC,

Thank you for sharing your experience with us, we appreciate you taking the time to give us your feedback. We have addressed your feedback with all the Team here and in particular our front Office Team. We are pleased that many other aspects of your stay were to your satisfaction and the overall you enjoyed your stay.
We hope that you will consider returning to us again in the future as we would be grateful of the opportunity of demonstrating our very high standard of service throughout the hotel, including at reception.

My Kindest Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co.Clare
Tel. 061 719 236
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

Just back from a lovely weekend at this Hotel.
Bought a deal on Groupon for 2nights B&B with 1 evening meal for €99.
Staff were lovely throughout, the food was gorgeous. Bar menu is abit limited but it's great for a quick snack, the service was great. Our evening meal was in the Pier 17 restaurant and again the service was great, staff lovely, and the food was very tasty.
Our room was clean & tidy, couldnt find any faults with it at all. The housekeeping staff were very polite.
We took a trip out to the Cliffs of Moher from this hotel, it was an hour's drive and so worth it, the views were just amazing. :)
Bunratty Castle and folk village is only 10-15 min drive away as well, this was another great trip.
Also, next door to the hotel there is the national aviation museum , where you can learn to fly a plane on simulators etc.
In all we both had a great weekend, and the husband is already thinking of heading back to have a go at the flight simulators in the Aviation Museum.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrackerMortgage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Oakwood Hotel

Property: The Oakwood Hotel
Address: Airport Road, Shannon, Ireland (Formerly Oakwood Arms Hotel)
Location: Ireland > Province of Munster > County Clare > Shannon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #2 of 3 Hotels in Shannon
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Oakwood Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Oakwood Hotel is newly refurbished hotel located less than 3 minutes from Shannon Airport. The hotel has 100 well appointed bedrooms with complimentary WiFi throughout the hotel and free parking for all guests. The hotel is the perfect place to stay for business close to local business district with 100MB Wifi and a warm relaxing newly designed Bar serving food and beverage all evening. The hotel is also the perfect base to explore the Wild Atlantic Way and its surroundings. The hotel is centrally located between Bunratty Castle & The Cliffs of Moher. The Wild Atlantic Way is just a 40 minute drive from the hotel. Bunratty Castle is a 5 minute drive from the hotel. Limerick and Ennis are less than 10 minutes from the hotel. ... more   less 
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Also Known As:
Oak Wood Arms Shannon
Hotel Oak Wood Arms

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