booked hotel through hotels.com. got room for €95 for the night. when i was checking in, they tried charging €190 which i refused to pay. Lucky for me i had my booking confirmation with me. i then paid cash for the room(€95), and yet they took €50 of my debit card in case we put anything down to the room. when checking out they tried charging me the full €95 again which i told them i had already paid for in cash but that they had no receipt of me paying. it then took the staff half an hour to check if we had paid or not. during this time they we're unfriendly and we were made feel like we were screwing the hotel. eventually when they realized that we had paid there was no sort of apology for making us wait half an hour. the room was full of spiders and cobwebs. bed was really uncomfortable. i got shortchanged at the bar for 2 overpriced drinks. this hotel has potential to be really good but staff are useless and i got the feeling they were trying to rip you off.
i will say one thing, they have a great breakfast and the breakfast staff were wonderful
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- Also Known As:
- Dunraven Arms Adare
- Hotel Dunraven Arms