My family & i went to Springfort hall for a meal to celebrate my parents wedding anniversary. We were brought into the bar area where a lovely waitress took our order. We were invited into the main dining area once our food was ready. We had the dining area to ourselves which was great! Thats the only good thing i have to say about the place!
3 of us had ordered starters of garlic mushrooms, these came out "very well done". We then waited 20mins for the waitress to clear our tables and an extra 40mins waiting for our mains. My dad ordered a steak well done and when it arrived it was rare so we had to send it back. We all had our main courses finished and my dad still hadn't received his dinner. After about 45mins my brother got up and went into the kitchen himself to ask where was the dinner as no waitress came near us. When my brother walked into the kitchen there was about 5 people sitting on the counter, when my brother asked where my dads dinner was he was told they knew nothing about it. They had to start his dinner from scratch.
After my dad finished his meal, we asked the waitress for menus for desserts. I was sorry I did, we sat there for 30mins and she never came back with the menus. We decided enough was enough, so we decided to leave. I then spent another 20mins looking for the waitress, a receptionist, basically anyone who could give us our bill. There was no-one around. I was about to walk out as I was so angry and disgusted with the service we received at Springfort but the receptionist came along. I asked her for the bill and she had to go find the waitress that served us, which took another 15mins. I was beginning to think I'd never get out of the place.
There was a wedding on in Springfort Hall when we went out for our meal. I think Springfort are not able to run the restaurant efficiently when they have the added pressures of a wedding. My advice to anyone who's thinking of booking a table is to enquire first if they have a wedding, if they do I would certainly not go for a meal there. This is the second time this has happened to me and my family,( twice too many), I won't be booking a meal out there ever again.
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