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Reviewed November 4, 2017

I didnt eat at the Grand Hotel (feeling that 16 euros for breakfast was exorbitant) and so my perspectives are limited to the room, the housekeeping and interactions with reception staff.

Overall, I enjoyed my stay. The Grand is an imposing looking hotel that disguises its modern extensions well behind a Georgian facade. Despite the mostly eastern european staff that, as is to be expected, exude an air of bureaucratic indifference, the Grand managed to convey a classy and relaxed ethos.

My bedroom was a bit gloomy with a presumably unattractive courtyard view obscured by frosted glass but the high ceiling and spacious wardrobe area compensated. The bathroom was somewhat dated and tired with a particularly useless tiny basin. As ever, I regard signs encouraging the recycling of towels in bathrooms without heated towel rails with disdain but that is not unique to this hotel.

I was irritated to be told haughtily by 'Vlad' (not his real name) at reception that the reason he didnt have a clue what time the morning bus left for the airport was that 99.9% of guests took a taxi so to honour of my promise to help him provide the service befitting this hotel, it's 0730! And next time, think about going the extra mile for the other 0.1%!

The public spaces are very pleasant for ad hoc meetings and the Grand's proximity to the estuary and a great selection of restaurants would definitely draw me back for the right price.

  • Stayed: November 2017, traveled on business
    • Value
    • Cleanliness
    • Service
2  Thank Phileas_Flogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel M, Front of House Manager at Grand Hotel Malahide, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

Thank you for providing us with your extensive feed back from a recent stay. We will take all of your points on board, as we strive to constantly enhance our guest experience.

Kind regards,

Front of House Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2017

Was travelling with my sister and we wanted a room with separate beds and they upgraded us to a suite and it was BEAUTIFUL. It was a very luxurious hotel connected to the town leisure centre with a pool, hot tub, steam room and sauna. Everything was perfect for our stay. Short walk to Malahide castle and the town.

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Service
Thank x2008lpq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel M, Front of House Manager at Grand Hotel Malahide, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

Thank you for your review. Wonderful to know that all was perfect for your stay.


Kind regards,

Front of House Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2017

Two night stay. Room with joining door! Girls next door obviously with group and the noise was wild. Day 2 we decided we did not want to go through another noisy eve. I went down to Reception, I was told there would be a new room for us. We were going out for our meal and when we returned we were given a new room, this room was lovely.

  • Stayed: October 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel M, Front of House Manager at Grand Hotel Malahide, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

Thank you for reviewing your stay. Thankfully, we were able to resolve this issue, and your new room was to your satisfaction.

Kind regards,

Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2017

Our room was quite comfortable and nicely updated, but the hotel retains its historical charm. The bar was a ton of fun, and our nightly chats with the bartender entertaining. One of the big advantages is location. We were a short walk to the village, to the subway to Dublin where we saw River Dance. There is a lot to do and see within walking distance, not to mention the fun pubs and shops along the way.

  • Stayed: July 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank scubajere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel M, Front of House Manager at Grand Hotel Malahide, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

Thank you for taking the time to post your review. It's fantastic that you had the opportunity to explore not just The Grand and Malahide, but also Dublin city.

Hopefully we will see you here again one day.

Kind regards,

Front of House Manager

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Reviewed November 1, 2017 via mobile

Fabulous hotel. Great service. Fabulous breakfast ! Wonderful accommodation. Beautiful location- close to Dublin airport. Great views near the estuary. Very near superb shops . Would highly recommend.

Stayed: October 2017, traveled with friends
Thank SpikeWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel M, Front Office Manager at Grand Hotel Malahide, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

We hope to welcome you again soon, for another great weekend. Thank you for your review.

Kind regards,

Front of House Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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