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“Starting point for Dublin”
4 of 5 bubbles Review of White Sands Hotel

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White Sands Hotel
Ranked #2 of 2 Hotels in Portmarnock
Belfast
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Starting point for Dublin”
4 of 5 bubbles Reviewed August 19, 2014

Hotel is clean and nice, but my idea was to stay not far from Dublin in beautiful area. Place was really beautiful and hotel was very good except poor wifi reception and leaking tap (reported twice - it was too hard task). It was too far to go to railway station and car park was paid - I mean tarmac because there was even no toilet. The same problem is in Malahide. Next time I'll stay in Howth or Sutton - there are more restaurants and car park is free.

Room Tip: Take room from east side - means sea side.
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  • Stayed August 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Ryszard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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    52
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Ballymena, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 11, 2014

Took the excellent treat ticket deal and stayed for a two night midweek break. Once we arrived at the hotel the reception staff were very polite and enthusiastic and allocated our room. The room was simple but clean but was at the back of the hotel so we had no view of the seaside. Restaurant food was really nice and the bar staff / serving staff were very pleasant. A major down side was the door right outside our room (112) which kept banging every time someone walked through. From breakfast started at 7am, this door banged constantly and woke us every time which was extremely annoying. Also, our room was adjacent to the public toilet which meant that we heard the toilet being flushed and the hand-driers late at night and early morning. A good nights sleep was certainly not had.
Overall the hotel is well situated in a lovely seaside village, a few minutes from Dublin airport and city centre. The food was good including breakfast and the staff very welcoming. However, the room allocation was a major disappointment for us.

Room Tip: Room 112 had noisy door right outside which 'banged' every time someone went through. Could...
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  • Stayed August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rkennedy721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine B, Guest Relations Manager at White Sands Hotel, responded to this review, September 4, 2014
Hi RKennedy721,

thank you so much for your feedback. We are extremely grateful that you took the time to share your experience.

We have taken your comments about the corridor doors banging and management are currently working on solutions to minimize any noise that guests may hear.

We look forward to welcoming you back to the White Sands Hotel.

Kind regards,

Catherine
Management Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 11, 2014 via mobile

I stayed in the white sands last saturday night with my golfing buddies and our wives while we had a great night in the bar and the bar food was excellant the hotel its self was very run down and basic.There was no iron in the room and the windows and the base of the bed were particularly dirty.All in all we had a good night but they could do with putting some money into upgrading the hotel.

Stayed August 2014, traveled with friends
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine B, Guest Relations Manager at White Sands Hotel, responded to this review, August 27, 2014
Hi David M,

thank you for taking the time to give your feedback. We really appreciate it.

I'm delighted to hear that your group enjoyed their evening in Oasis Bar & Grill.

I have passed all of your comments onto our General Manager & team at the hotel and the issues you have raised will be examined & rectified.

We hope that we can entice you back to stay with us again some time in the near future.

Kind regards,

Catherine
Management Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Portmarnock hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 10, 2014 via mobile

Stayed in the sands, staff extremely nice, could not do enough for you. The price of the stay very reasonable, and the view amazing, looking out to sea.
Everyone had a ball.
Would recommend to anyone. The lady running the 'food service 'was especially good.
Thanks

Stayed August 2014, traveled as a couple
Helpful?
1 Thank DONAL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine B, Guest Relations Manager at White Sands Hotel, responded to this review, August 27, 2014
Hi Donal S,

thank you so much for taking the time to write this review. We are delighted to hear your feedback and so happy you enjoyed your time with us.

We have a few great ladies who look after our Bar Food service in Oasis Bar, so we will pass your comments on!

We look forward to welcoming you back soon to the White Sands Hotel.


Kind regards,

Catherine
Management Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitby, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 5, 2014

I stayed here with my family the night before flying out from the airport. It's close proximity to the the beach, and to Malahide which is an upscale neighborhood with decent pubs and places to eat. The weather was lousy, so we didn't get to appreciate the view the way you might if the weather was good. The decor was very old, and the floors felt loose below the very old carpet in our room. The TV was an old 20" tube style, with no movies.
From late evening until past midnight there was a lounge singer singing his heart out just below our room in the Oasis Bar. I called and complained but we couldn't be moved as the hotel was sold out that night.
I asked to speak with a manager the next morning, but the manager wasn't in so there was no way to reach any kind of resolution.
Ultimately, it was a very disappointing experience, and I wouldn't stay there again.

Room Tip: Avoid the second floor, as you may end up over the Oasis Bar, where you will hear everything that ha...
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Stayed August 2014, traveled with family
Helpful?
1 Thank aboerstra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine B, Guest Relations Manager at White Sands Hotel, responded to this review, August 27, 2014
Hi Aboerstra,

It is such a shame that you were unable to enjoy some good weather during your stay with us. Portmarnock Beach is one of Ireland's finest ....... but if the sun isn't shining it makes it much harder to appreciate!

I am truly sorry that music from our Oasis Bar effected your stay and that there was not a manager to deal with this matter at once. We strive, never to let a customer leave without rectifying any concerns that arise during a stay. On this, I'm afraid we failed you.

Please contact me directly on info@whitesandhotel.ie or 01 8666000 if you wish to discuss further, and I will do my utmost to make amends.

Kind regards,

Catherine
Management Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 5, 2014

I stayed here for a little mid week break a few weeks ago. When Ireland actually had good weather!!
Brilliant location, the beach is right outside and its a lovely walk to malahide village in the evenings!! The location is lovely and quiet. Our room was located in the new part of the hotel and had a gorgeous sea front view! which was fabulous to wake up too!!
The staff were amazing lorraine and anne at the front desk were so lovely to us and made us feel right at home! It was such a nice welcome.
The pizzeria downt the road was also lovely.

Room Tip: the new side of the hotel with a balcony!
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  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ashleigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine B, Guest Relations Manager at White Sands Hotel, responded to this review, August 27, 2014
Hi Ashleigh C,

thank you so much for taking the time to review our hotel. We are delighted that you enjoyed the weather & your stay.

It is really fantastic when our staff members are singled out for their customer service. I know that both Ann & Lorraine will be thrilled.

We look forward to welcoming you back to the White Sands Hotel, sometime in the near future.

Kind regards,

Catherine
Management Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed August 2, 2014 via mobile

Got a weekend deal on "Treat ticket" to stay at this hotel. Staff were extremely helpful and friendly. The room we stayed in was 205 and has a beautiful sea view. The Oasis Bar served amazing food and the breakfast buffet was superb and fresh. Some of the other reviews might scare you but don't be put off its an excellent place to stay and although slightly dated in places for a 3 star hotel it's great value for money. Will defiantly come back again.

Stayed August 2014, traveled as a couple
Helpful?
2 Thank Lachyweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine B, Guest Relations Manager at White Sands Hotel, responded to this review, August 27, 2014
Hi Lachyweb,

we are delighted to receive such wonderful feedback and so thrilled that you enjoyed your stay with us.

Please contact us directly on info@whitesandhotel.ie or 01 8666000 when you wish to return to the White Sands Hotel & we will do our utmost to ensure you get a great value offer and lovely guest room.

Kind regards,

Catherine
Management Team Member
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Sands Hotel

Property: White Sands Hotel
Address: Coast Road, Portmarnock, Ireland
Location: Ireland > Province of Leinster > County Dublin > Portmarnock
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Portmarnock
Price Range (Based on Average Rates): $
Hotel Class:3 star — White Sands Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
White Sands Portmarnock

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