My family and I stayed at the Grand Central for 3 nights in August.Check-in was quick and friendly enough.We got a family room which was basically 2 rooms joined together and proved to be very spacious for our family of 5.Rooms basic but clean and comfortable but slightly worried that child safety locks on windows were broken - we brought this to the attention of the hotel staff but no action was ever taken to repair or replace the safety locks.
When I asked for 2 wine glasses to bring to my room I was stunned to hear that hotel policy didn`t allow this due to health and safety as there had been incidents where people had stepped on broken glass (despite the fact that tumbler type glasses are provided in the rooms?).We eventually got the wine glasses after offering to pay a 10 Euro damage deposit. We had to transport ice to our room in plastic pint glasses from the hotel bar as hotel policy didn`t allow ice buckets to be brought to the rooms which I find very strange.
Breakfast and dinner were pretty much what you`d expect in a 3 star property.Staff were friendly enough but didn`t seem to want to go out of their way to help resolve issues.
Bundoran is a great little town and the hotel is in an excellent location but this hotel could be so much more with a little more "Can-do" attitude.
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- Also Known As:
- Grand Central Bundoran
- Hotel Grand Central