Booked in for 2 people originally at 110 euro - was told this included dance. So we thought fine we ll head off from Monaghan for the night - we then booked in another girl at an extra 40 euro so in total they received 150 for the twin room with three sharing..... Anyway we arrived and as there was a sign up saying bar food ended at 6 (which it didnt as food was still being carried in at 9)we went to the restaurant . Nice wee girl serving but it was obvious she hadn't been trained to serve- menu looked ok so we ordered - the duck was rubbery and actually needed to be sawed through- frozen chips. Poor stodgy greasy choc brownies- as we there we had our own discussion over it and said we d just leave it and go to get ready to go out. Another 115 euro between us wasted on inedible scrap - we then went to go into the dance and were asked for 15 euros each- I explained that I was told it was included- we were sent to reception- so a young girl listened to what I said and dismissed what I explained as being false and was so rude. After the awful meal this was not what we needed. Then an older woman came out from somewhere o deal with me and didn't have the attire or manners of management ( I didn't know who I was dealing with) so I explained again to be told very abruptly that she knew who I felt with and she d never make that error and did I seriously think at the money we payed it would be included??? I stated that in comparison to the 140 we payed b and b- for 2 nights we could have had 2 b and b and dinner and dancing.... For 119 each so that rude comment wasnt needed by her. I then after realising I was only getting disrespect for this woman to ask for management or the lady who made the booking. I'm the manager she said half smirking- in total shock I did state that her lack of customer service was disgraceful and no respect given to us at all- it was a matter of "oh well". So to avoided a totally ruined affair we payed in anyway and to my horror I've never seen as bad a set up and a lot of people commented on this while we were there- broken glass and bottles all left lying on the floor. An out and out disgrace as there were old people present with limited mobility. The breakfast was shocking- a man behind me stopped his wife taking the sausages as they weren't even cooked properly. Bacon with more fat than anything and eggs over cooked- grease floating in the sausages- white. Beans and scrambled egg - basic cereal and porridge. That was it! We went elsewhere for breakfast and left it. I couldn't encourage anyone enough to go for the dance but stay elsewhere where you will be appreciated as a customer- with respect, after all there people wouldn't have jobs without custom.
- Official Description (provided by the hotel):
- The Allingham Arms Hotel, named after a local 19th Century Poet, William Allingham is situated directly opposite the atlantic ocean on the beautiful coast of Bundoran, Co. Donegal. The hotel offers guests a unique experience in the superb seaside resort. The Allingham Arms hotel boasts two well equipped bars serving an extensive bar food menu and a high quality restaurant, serving delicious food. The hotel offers DVD hire with a choice of over 100 movies. Nightly entertainment is also provided where local and national entertainers perform. The Allingham Arms Hotel has been described as the “Capital of Country Music” with well-known acts such as Jimmy Buckley, Robert Mizzell, Mike Denver and Nathan Carter making regular appearances... we offer attractive packages and affordable rates, and as a family run hotel we are always willing to go "that extra mile" to make each guests stay an enjoyable one. Enjoy lazing in the beautiful surroundings, all of which are only a minutes’ walk away from the beach, town centre, Waterworld and numerous other amenities. Whether surfing, dancing or just simply relaxing, the Allingham Arms offers the guest the opportunity to make the most of their visit to the North-West. ... more less
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- Also Known As:
- Allingham Bundoran
- Allingham Arms Bundoran Hotel
- Hotel Allingham Arms