I'm only writing this review to balance some of the 1* reviews that criticised the service in the Hotel. The trendy rooms, wonderful riverside location/views and quality of finish of the hotel have been well documented in other reviews. It simply stuns me that people found the service cold or ineffective. It's a long time since I've experienced such good service across the board from management to waiters etc. They were efficient, helpful and most of all very friendly from start to finish, the highlight of which was a very impressive performance by one of the waiters in getting a large (and tricky) drinks order right first time without even writing it down. Maybe that west-of-ireland humour was wasted on some of the guests....who knows.
I'd thoroughly recommend the hotel if visiting in the area - the only fault I could find (when pushed by the staff to find one!) was a lack of a gym but the road by the river is perfect for running so not really an issue.
- Official Description (provided by the hotel):
- Contemporary chic meets old world elegance throughout the Ice House. Funky furnishings, eclectic styling and stunning architectural design combine to make you feel like you're in the heart of the city. One look at the unrivalled riverside views from all our rooms and you'll immediately know you're not. The distinct, interior fusion of traditional and new styles are woven in to an eclectic mix. Together they form the perfect accent to the amazing views that stretch across the River Moy to the woodlands beyond. With great service, fantastic food, fine wines, clever cocktails and a hotel spa guaranteed to sooth... ...Discover the best of both worlds at The Ice House and make it your escape to the extraordinary. ... more less
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- Also Known As:
- Ice Hotel Ballina
- The Ice Hotel