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“perfect winter retreat” 5 of 5 bubbles
Review of The Ice House Hotel

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The Ice House Hotel
Ranked #3 of 9 Hotels in Ballina
Certificate of Excellence
1 review
“perfect winter retreat”
5 of 5 bubbles Reviewed December 4, 2012

On checking in at the Ice House , you immediately get the feeling that you are going to relax and enjoy your stay here. The reception areas are spotless, warm, stylish ,perfect mix of contemporary with heritage ,gently lit and the staff very welcoming and professional. A quick glance through the glass window in the floor to the left of the reception desk and you will get a view of the area beneath which was the storage vaults for the ice which came from the lakes and rivers and later imported down the Moy from Norway... Complimentary bubbles on check-in , bags brought to your room and what a room..it was amazing!! We had a riverside suite which I would heartily recommend. Beautiful views with a large private terrace on the river looking across at Beleek woods. It must have been nearly 60 sq. m.!!
The bedroom area could be closed off from the living area if desired. The bed was more comfortable than any hotel bed that I've slept in. Two large flat screen tv's, dvd's and modern surround sound system !.The Four Seasons, Mandarin Orientals and Peninsulas don't get a look in ! The very large immaculately clean bathroom ,with underfloor heating, free standing tub for two large adults , walk-in shower with unlimited pounding hot water was just heavenly after a long walk on Iniscrone beach (which is only 10 mins away) in a bitingly cold northerly November wind . Dinner was faultless ,served in the actual 'ice house' or riverside setting by very friendly staff. The food locally sourced .
However you would never want to leave the room once you settle in, it is so beautiful. You could be very content just watching the various birdlife,swans and herons etc on the choppy river Moy from your vast bed through the expansive floor to ceiling glazing or from your living area. If you do manage to leave the luxury , be sure to check out the Chill spa. Again it's spotlessly clean with professional friendly staff , numerous private treatment rooms , a herbal steam room and a relaxing area overlooking the river. Outdoor hot tubs under the stars looked very tempting if you are brave enough to venture out into the Mayo November night. They are kept open until 9pm!!
I had a 40 minute full body scrub using Voya seaweed based products made locally in Sligo. I didn't want to leave the treatment room. In fact, I didn't want to leave the Ice House !
I cannot recommend this hotel enough, from it's staff, it's rooms, it's beautiful setting,it's food but most of all , from the warm,relaxing atmosphere that persists from the moment you check in to the eventual day of reluctant departure... !

Room Tip: riverside suites a must
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Conrad281174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, December 28, 2012
Dear Conrad281174,

Our sincere thanks for taking the time to air your views regarding your recent visit to the Ice House; they are very much appreciated by everyone here at the Hotel.

We hope you enjoyed the Christmas festivities and would like to take this opportunity to wish you the very best for 2013. Hopefully it will not be to long before your return visit to Ballina.

Warm regards,
Ken and the Team at the Ice House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,241 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Dublin, Ireland
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

Stayed here for 3 nights for a wedding and absolutely loved it. Room overlooked the river with beautiful views (I think most, if not all of the rooms have this view). The service was top notch (even a complimentary glass of bubbly on check-in!). The bedding was VERY comfortable and the bathroom luxurious. Food was great. Lovely breakfast spread (and you could order breakfast to your room at no extra cost!). I didn't use the spa but it looked really nice. We did have a dip in the hot tubs on the deck area which face right out onto the river, absolutely gorgeous!

The only TINY negative I would have was that there was an intermittent humming/motor type noise which we could hear quite clearly in our room - I don't know if it was the air con system or some kind of water pump or what, but it seemed to be only there the first night and after that either it wasn't there or I stopped noticing it. Also the sound proofing between rooms could be a tad better, but thankfully we didn't have any noisy neighbours!

All in all I had a fantastic stay - and for the standard of service and accommodation, the price tag was quite reasonable.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SetSail07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, December 29, 2012
Dear SetSail07 ,

Our sincere thanks for taking the time to air your views regarding your recent 3 day visit to the Ice House; they are very much appreciated by everyone here at the Hotel.

We hope you enjoyed the Christmas festivities and would like to take this opportunity to wish you the very best for 2013. Hopefully it will not be to long before your return visit to Ballina.

Warm regards,
Ken and the Team at the Ice House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youghal, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

We stayed in the hotel last weekend with our 5 month old and thoroughly enjoyed our stay! It was the most relaxing and chilled out hotel we have stayed in. The room was fantastic with large windows overlooking the river and a very comfy bed with a great sound system. I do think that the walls could do with a repaint! We could easily have stayed in the room for the weekend, it was so cosy! I loved the bathroom with the underfloor heating. The only thing I would say is I was a bit disappointed that there wasnt a proper cot in the room instead of the travel one provided as it looked well used. We ended up using our pram instead.
I had a massage and it was wonderful, also recommend a dip in the outdoor hot tub.
We dined both nights in the bar and both the food and atmosphere was fantastic! All the staff were really friendly. I was a bit apprehensive about having our baby in the bar in case she started crying but its was so chilled out that she ended up falling asleep on both occasions. A rarity!
I would highly recommend this hotel for a little treat if you need to get away and was actually sad to be heading home. We hope to head back again sometime.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank blondiegaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, December 29, 2012
Dear blondiegaff ,

Our sincere thanks for taking the time to air your views regarding your recent visit to the Ice House; they are very much appreciated by everyone here at the Hotel.

We hope you enjoyed the Christmas festivities and would like to take this opportunity to wish you the very best for 2013. Hopefully it will not be to long before your return visit to Ballina.

Warm regards,
Ken and the Team at the Ice House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballina, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 28, 2012

If you want to have a great massage then ask for Kate in the Ice House Hotel Spa. She is really good at her job, and you will leave feeling like a new person!! She creates a lovely atmosphere and sense of calm, just what you need when you are unwinding in the spa!

Stayed April 2012, traveled solo
Helpful?
1 Thank Sheenagh41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 20, 2012 via mobile

The ice house is a beautiful hotel just outside Ballina. We were initially disappointed to see the hotel located just on the side f the road - but that disappointment faded as soon as we entered the hotel and saw the beautiful views from the restaurant and our room right over the river moy. The bedrooms are luxurious - we didn't want to get up. Excellent friendly staff and lovely food! Highly recommend!,,

Stayed October 2012, traveled as a couple
Helpful?
2 Thank Easygoing064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, December 29, 2012
Dear Easygoing064,

Our sincere thanks for taking the time to air your views regarding your recent visit to the Ice House; they are very much appreciated by everyone here at the Hotel.

We hope you enjoyed the Christmas festivities and would like to take this opportunity to wish you the very best for 2013. Hopefully it will not be to long before your return visit to Ballina.

Warm regards,
Ken and the Team at the Ice House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayo
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

Even though I have family in Ballna and many places to stay, I have stayed in the ice house 4 times, it is my favorite hotel, its a boutique hotel so quite unique, the staff, rooms and service are all top quality, and I love the spa, in particular the outdoor hot tubs, they will even bring you champagne in the hot tub if you ask!!! sheer luxury, pricey but definitely worth it!!
recommended
:-)

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank louise s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, December 29, 2012
Dear louise s ,

Our sincere thanks for taking the time to air your views regarding your recent visit to the Ice House; they are very much appreciated by everyone here at the Hotel and your continued and ongoing support for us.

We hope you enjoyed the Christmas festivities and would like to take this opportunity to wish you the very best for 2013. Hopefully it will not be to long before your return visit to Ballina. Please do not hesitate to contact me personally when you are planning you next trip.

Warm regards,
Ken and the Team at the Ice House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

I stayed there for one night in the river view room and i thought it was amazing. Very clean, lovely views and staff were so friendly. Also had some food in the bar and it was very nice. Im already saving up for my next trip there! Highly recommend this place

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank crystal221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICEHOUSETEAM, General Manager at The Ice House Hotel, responded to this review, December 29, 2012
Dear crystal221,

Our sincere thanks for taking the time to air your views regarding your recent visit to the Ice House; they are very much appreciated by everyone here at the Hotel.

We hope you enjoyed the Christmas festivities and would like to take this opportunity to wish you the very best for 2013. Hopefully it will not be to long before your return visit to Ballina.

Warm regards,
Ken and the Team at the Ice House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ice House Hotel

Property: The Ice House Hotel
Address: The Quay, Ballina, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#2 Romantic Hotel in Ballina
#2 Luxury Hotel in Ballina
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ice House Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
Contemporary chic meets old world elegance throughout the Ice House. Funky furnishings, eclectic styling and stunning architectural design combine to make you feel like you're in the heart of the city. One look at the unrivalled riverside views from all our rooms and you'll immediately know you're not. The distinct, interior fusion of traditional and new styles are woven in to an eclectic mix. Together they form the perfect accent to the amazing views that stretch across the River Moy to the woodlands beyond. With great service, fantastic food, fine wines, clever cocktails and a hotel spa guaranteed to sooth... ...Discover the best of both worlds at The Ice House and make it your escape to the extraordinary. ... more   less 
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Also Known As:
Ice Hotel Ballina
The Ice Hotel

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