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“Fantastic”

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BIG4 Adventure Whitsunday Resort
Certificate of Excellence
Bratislava, Slovakia
Level 5 Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Fantastic”
Reviewed April 12, 2012

everything was cool, amenities, big kitchen with all that staff, just the birds in the morning are soo iritating, you have to wake up very early with them.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank burtie144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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590 reviews from our community

Traveler rating
    468
    87
    29
    3
    3
See reviews for
337
126
8
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 10, 2012

After staying at the coconut at cairns and all the great reviews from friends, we were very disappointed. The very small signs on the toilet door warning of insect bites is an understatement, we spent $150 per family on bug repaalant and antihistamine due to the onslaught. We were on the edge of the park near a dam ducks won't go near and is an eyesore, the music from the work gargage next to us was so loud we couldnt enjoy our own, the Easter Bunny visited every other child in the park but didn't come down our unsealed road to see our kids, and our children were unable to scooter or ride on front of our vans due to the unsealed road. The toilets were a large distance with kids and when you get there really not clean enough. If it was explained to us we would have changed dates, but as it was our site was not even on the online map.

Room Tip: Avoid the overflow area, and definitely get an ensuit site away from the creek.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Lou B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvWhit, Owner at BIG4 Adventure Whitsunday Resort, responded to this review, April 12, 2012
Hi Louise. I am so very very saddened to read your review. We are absolutely committed to ensuring that every guest has a truly wonderful stay with us so it is always devastating when things go wrong. With regards to your site, please accept our most sincere apologies. Yes, this is an overflow area generally used only in cases of ‘emergencies’ or ‘walk ins’ where a guest has the opportunity to view the site before choosing to stay. In trying to accommodate you over the busy Easter weekend this was unfortunately the only option available ... I am just so very sorry that the details were not clearly communicated to you at the time of booking. We do hope that you can see this as human error on our part and are so very very sorry that this has left you with an unhappy memory of your stay. We would dearly love to be able to offer you a complimentary return visit to show you just how wonderful a holiday with us can be – I will contact you privately via email to arrange a date that works for you and your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 5, 2012

Amazimg place
Great planned activities for kids and adults
So much to do
if you had a car the location wouldn't b a problem. I am just lazy but it's not in a bad place. Close to a pub and small shopping centre
Friendly staff
We will most definitely be staying again

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cbarkla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mackay, Australia
1 review
Reviewed March 25, 2012

Recommended to anyone with a family. The facilities were fantastic, my two older kids loved the kids club & kept asking to go back there. My three year old loved the jumping pillow. All the kids loved the water slide & pool. We really enjoyed our stay. Happy kids, happy parents. We're defantily coming back & recomend it.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 12, 2012

My partner and I loved this park. We initially only booked for one night so we could change if we wanted. We arrived after hours but had rung in advance to let them know. We found an envelope attached to the door of the reception with our name on it and a smiley face (was enough to make you smile after a long day driving) we found our site and set up for the night. First thing the next morning we booked in for a few more nights, we weren't even going to bother looking at other places in town. The frogettes at reception we extremely helpful and friendly, they suggested a few options for activities that we could do and booked any tours that we wanted. The amenities were all clean and a pleasure to use. Having the pool open at all hours was a huge positive for us. Not having kids we didn't want to be surrounded by screaming kids enjoying the pool area and slides But we got to enjoy the pool late in the evening as a cool down swim before going to bed. Unfortunately we live on the other side of australia or I would planning a return trip to this park. Loved it! And would recommend it to anyone going to airlie beach.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Battika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockhampton, Australia
2 reviews
Reviewed March 6, 2012

Recommend to anyone with a family. The facilities were great, my kids had the best time and didn't want to leave! Movie under the stars was one of many highlights and the staff were all very friendly and helpful. We can't wait to go back for our next holiday and we are quite a hard family to please! (Don't forget your bug spray for the sand flies)

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trudstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2012

Great clean park and very friendly, helpful service from the girls at the front desk. We stayed for three days and had a ball. Watched the outdoor movie and went on the bouncing thingy. Laughed so hard we could hardly talk. The grounds and pool were very clean and we found our cabin just the perfect size. Will be going here again when we visit next time.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusieCruzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BIG4 Adventure Whitsunday Resort

Property: BIG4 Adventure Whitsunday Resort
Address: 25 - 29 Shute Harbour Rd, Cannonvale, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach > Cannonvale
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Specialty Lodging in Cannonvale
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BIG4 Adventure Whitsunday Resort 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
Located in beautiful Airlie Beach (gateway to the Whitsundays), BIG4 Adventure Whitsunday Resort is recognized as one of Australia's leading resort style holiday parks being a Whitsunday Tourism Award Winner for 16 consecutive years and Queensland state winner for 2011 & 2008, finalist for 6. We've built our reputation on providing an exceptional standard of facilities in a fun, friendly, relaxed environment. With 10 different styles of accommodation from camping to luxury condos, a huge lagoon-style pool (heated in winter months), kids club and numerous activities, you won’t want to leave! ... more   less 
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Also Known As:
Big4 Adventure Whitsunday Hotel
Hotel Big4 Adventure Whitsunday

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