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“Overall good; great view, but lacking the finishing touches”

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North Sydney Harbourview Hotel
Ranked #2 of 9 Hotels in North Sydney
Certificate of Excellence
Reviewed October 31, 2005

Others have raved about the view, and it really is spectacular - and that's coming from someone who's not rapt with views. I spent some time getting excellent city night photos from the lift lobby in the hotel. Only thing you can't see is the Opera House thanks to the Samsung building being in the way.

However, once you're over the view and it comes to living in your room, things start to deteriorate.

My first impression was an 80's looking card reader system on the door, which didn't always work. Once I got the door open, it hit the doorstop before it was open even 90 degrees. This was due to the entrance way being quite narrow. So not a great start.

Once in the room, it was adequately and attractively furnished - the bed and bedhead in particular were quite nice, although it was a double bed (as was advertised) not a queen which would be normal for a room of this status. I guess the biggest problem is that the space available for each room is pretty small, so they've had to do the best they can with limited space. Therefore, double bed rather than queen. Bathroom has a standing area of about 1m x 1m, plus toilet space and shower/bath, which is OK for one person, but two would be getting a bit cosy. The entrance way would be less than 1m wide due to the hanging space being there, presumably to allow more space in the main part of the room, which is fair enough.

Room was clean and neat and had all the facilities one would expect, but with a few rough edges here and there. The desktop and vanity unit had the look of marble, but in fact were just plastic, though done quite well. The A/C control system looks 70's - 80's; the temperature dial (yes, dial) seems to be in Fahrenheit, though the system still works OK.


There were a few other little issues; staff were quick to do the best they could to rectify but the fact they happened took the shine off a little:

* One of the chairs had a screw which came through the cushion and gave me quite a surprise - was replaced quickly by maintenance
* A night shirt went missing without a trace when the sheets were changed one day - was compensated for

With respect to the A/C system mentioned by another reviewer, apparently their system is a bit old (my comments would agree), and when the system is switched from heating to cooling or back the other way, there's about a week when it doesn't work too well. However when I was there I had no problems at all.

Restaurant menu was very good, staff were friendly.

All in all, I think they do the best they can to provide good service and a good experience but are limited by physical space. Therefore the cost is less than that of other hotels in the area.

If you love a good view and can put up with a few rough edges for the sake of saving yourself a few dollars, you'll have a generally satisfying stay, as did I.

  • Stayed: October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,123 - 1,129 of 1,149 reviews

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Copacabana
14
Reviewed September 19, 2005

We had the weekend from hell at the Harbour View Hotel. NO MANAGEMENT DECISION . When we first checked in we reported the air conditioning not working. They told us to wait for 2 hours. When we came back to our room that evening it was unbearably hot. We reported the lack of aircon again and were told if we didnt like it to check out - at 11pm there was no where else to go. They told us they would let us know during the week how to compensate our sleepless night. RUINED OUR LONG AWAITED WEEKEND COMPLETELY. WE DROVE HOME THE NEXT DAY......They gave us a 25% discount which was not satisfactory. We recommend you think twice before booking this hotel. NO CUSTOMER SERVICE

  • Stayed: September 2005
    • Value
    • Rooms
    • Cleanliness
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2005

We stayed at this hotel last September and had an amazing time. The hotel and our room were lovely and the staff incredibly helpful. We ate in the restaurant and the food was very good although there are plenty of good places nearby which do wonderful food if your budget can't stretch to the hotel prices. One thing I would definitely recommend is that you get a harbour view room. The view was just incredible. Waking up and seeing the harbour bridge right outside your window is amazing. Also at night you can see the whole of the city lit up. I actually just sat there for 30 minutes one night taking it all in! It may cost slightly more but I think it is well worth it. It will be one of the highlights of your trip!!

  • Stayed: September 2004
    • Value
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12  Thank tjohn8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2004

After extensive research (and not being able to on the hotel's website), we booked economy rooms in the North Sydney Harbourview Hotel through Expedia. Let me just say any pictures of the rooms on the internet must be only of their suites, because we stayed in two different rooms and they both completely destroyed our expectations. Expect bruises if more than one person goes into the bathroom at once because of its small size and whatever you do, DON'T order room service!! However, the view was spectacular of the Sydney Harbour Bridge, the bus and train stations were literally 30 steps from the hotel, and although it is located in Sydney's business area (North Sydney), it is only a 15-20 min. walk across the bridge (or a short $1.10AUD train ride) to the more tourist-friendly Rocks area. The porters were extremely helpful and the live piano music at the bar lends a friendly atmosphere to the very nice lobby. We wouldn't stay there again, but only because we've already taken advantage of its views and wouldn't want to pay that much for such run-down rooms.

28  Thank Megonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2017
Google Translation

Room Tip: Hoe hoger de kamer, des te mooier het uitzicht
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  • Stayed: February 2017, traveled solo
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    • Cleanliness
    • Service
Thank Frank2113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2017
Google Translation

Room Tip: Zimmer so hoch oben wie möglich! Grossartige Aussicht!
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  • Stayed: February 2017, traveled on business
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Thank michlmichl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2016 via mobile
Google Translation

Stayed: December 2016, traveled as a couple
Thank Les Cedres du L... L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about North Sydney Harbourview Hotel

Address: 17 Blue St, North Sydney, New South Wales 2060, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > North Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in North Sydney
Price Range: $113 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — North Sydney Harbourview Hotel 4*
Number of rooms: 213
Official Description (provided by the hotel):
The North Sydney Harbourview Hotel is minutes away from Sydney CBD, separated by the famous Sydney Harbour Bridge and offers magnificent views of the harbour and city skyline. The Hotel is within easy access to the City, Taronga Zoo, Luna Park, Darling Harbour, Circular Quay, the Rocks Village & Mary MacKillop Place and is right next door to North Sydney Train Station. ... more   less 
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