Others have raved about the view, and it really is spectacular - and that's coming from someone who's not rapt with views. I spent some time getting excellent city night photos from the lift lobby in the hotel. Only thing you can't see is the Opera House thanks to the Samsung building being in the way.
However, once you're over the view and it comes to living in your room, things start to deteriorate.
My first impression was an 80's looking card reader system on the door, which didn't always work. Once I got the door open, it hit the doorstop before it was open even 90 degrees. This was due to the entrance way being quite narrow. So not a great start.
Once in the room, it was adequately and attractively furnished - the bed and bedhead in particular were quite nice, although it was a double bed (as was advertised) not a queen which would be normal for a room of this status. I guess the biggest problem is that the space available for each room is pretty small, so they've had to do the best they can with limited space. Therefore, double bed rather than queen. Bathroom has a standing area of about 1m x 1m, plus toilet space and shower/bath, which is OK for one person, but two would be getting a bit cosy. The entrance way would be less than 1m wide due to the hanging space being there, presumably to allow more space in the main part of the room, which is fair enough.
Room was clean and neat and had all the facilities one would expect, but with a few rough edges here and there. The desktop and vanity unit had the look of marble, but in fact were just plastic, though done quite well. The A/C control system looks 70's - 80's; the temperature dial (yes, dial) seems to be in Fahrenheit, though the system still works OK.
There were a few other little issues; staff were quick to do the best they could to rectify but the fact they happened took the shine off a little:
* One of the chairs had a screw which came through the cushion and gave me quite a surprise - was replaced quickly by maintenance
* A night shirt went missing without a trace when the sheets were changed one day - was compensated for
With respect to the A/C system mentioned by another reviewer, apparently their system is a bit old (my comments would agree), and when the system is switched from heating to cooling or back the other way, there's about a week when it doesn't work too well. However when I was there I had no problems at all.
Restaurant menu was very good, staff were friendly.
All in all, I think they do the best they can to provide good service and a good experience but are limited by physical space. Therefore the cost is less than that of other hotels in the area.
If you love a good view and can put up with a few rough edges for the sake of saving yourself a few dollars, you'll have a generally satisfying stay, as did I.
- Official Description (provided by the hotel):
- The North Sydney Harbourview Hotel is minutes away from Sydney CBD, separated by the famous Sydney Harbour Bridge and offers magnificent views of the harbour and city skyline. The Hotel is within easy access to the City, Taronga Zoo, Luna Park, Darling Harbour, Circular Quay, the Rocks Village & Mary MacKillop Place and is right next door to North Sydney Train Station. ... more less
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