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“great location, great service”

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Best Western Plus Crossroads Inn & Suites
Ranked #1 of 1 Hotels in Zion Crossroads
Certificate of Excellence
Sterling, Virginia
Level Contributor
4 reviews
4 hotel reviews
“great location, great service”
Reviewed March 10, 2014

Staff were very friendly and welcoming. We were traveling w/a large dog and they were quick to agree to our request for a 1st floor room near the back exit so it would be easy to take the dog outside. Hotel is directly next to an iHOP and across the road from several fast food places & a few restaurants (I recommend the Italian place; it was fantastic). Hotel was clean, quiet (except for a few noisy people that quieted down soon enough). Have stayed here befor and will definitely be staying again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, March 13, 2014
We take pride in having our guests' pets stay with us, too! It's so hard to find a facility that's willing to allow pets these days, that we're happy to be the difference in the industry! We're happy to hear that you enjoyed everything during your stay and look forward to seeing you again in the future!

Best,
Casey McNutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Charlottesville, Virginia
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 8, 2014

Friendly, immaculate, helpful. Close to Charlottesville but best located for value. We stayed here last night, needed extra help for pet and for post surgery patient. Really outstanding service and super courteous helpful staff, day and night. We could not be more commending! We will be back, because we might relocate in this area.

Room Tip: We had first floor because we had our cocker spaniel; we heard no noise, no hall noise. Perfect.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suze L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, March 13, 2014
We really enjoyed having you, your husband, and Max here with us! Hope all stays well with the knee recovery and we hope to have the pleasure to serve you again in the future. So glad you were pleased with everything during your stay!

Take care,
Casey McNutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pentwater, Michigan
Level Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed March 5, 2014 via mobile

Traveling to Richmond, we knew we wouldn't make it till late. We started looking for rooms about 80 miles before Richmond. Searching TripAdvisor, looked pretty bleak for a quality room! After giving up on Charlottesville because of review and prices, we set our minds to Richmond.
Then we saw a sign said, Zion crossroads. Really quickly searched TripAdvisor there was good price, best western plus, good reviews! Just a tiny ways from Charlottesville.
WORTH THE WAIT! LOOK NO FURTHER!
EXCELLENT BEDS™
CLEAN!
GREAT FREE BREAKFAST!
ELEVATOR!
EVERYTHING SEEMS BRAND NEW!
QUIET!
PARKING FOR SEMIS!

Stayed March 2014, traveled on business
Helpful?
Thank Brenda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, March 13, 2014
Thank you for taking the time to complete a review for our hotel. So pleased to hear that everything was so exceptional during your most recent stay. We hope that when you're in the area you'll stay with us again.

Take care,
Casey McNutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisa, United States
1 review
Reviewed February 20, 2014

Overall, clean hotel with good service. Needed more amenities in suite like, dishes, toothpaste and lotion. It would have been nicer to have coupons to local restaurants like iHop, Made in Asia restaurant, etc... I would suggest you bring a pair of robes, silverware, set of glasses, and room deodorizer. It was peaceful with no disturbances. The jacuzzi in the suite was fantastic but needed bath water suds or bubble bath available --which I did remember to bring!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Yvonne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, February 24, 2014
Thank you for taking the time to let us know how your stay was here at the Best Western Plus Crossroads. We will take your suggestions into account and look forward to seeing you again in the future.

Best,
Casey McNutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
1 review
Reviewed February 13, 2014

Awesome staff and great accommodations. I had to stay there due to snow storm. The staff went out if their way to get a room for me as well as find toiletries that I needed. Everyone was really nice. I would recommend staying there.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mini N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, February 24, 2014
Thank you for taking the time to fill out a survey for your stay here at the Best Western Plus Crossroads. We were happy to be able to help in such a time of need. Please keep us in mind if there's anything we can ever help you with.

Best,
Casey McNutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Virginia
Level Contributor
4 reviews
4 hotel reviews
Reviewed January 27, 2014

Stayed this past Saturday night. The room was clean & comfortable and very quiet. We were traveling with an elderly german shepherd and had asked to be put on the first level near the back door. We were given what we asked for and didn't have far to walk to go outside (it's a card-key entrance in/out the back door so I didn't feel safety was an issue). There is a small area for walking/cleaning up after your dog. They also provide bags to pick up waste, though we always bring our own. Also this area is very well lit at night, so again I didn't feel safety was an issue. The shower was hot and the water pressure was great (many hotels where I have stayed have lousy water pressure). I didn't have the breakfast, but my hubby did and it looked delicious! Location is great; IHOP across the parking lot, Walmart, Sheetz, and other stores across the main street. Would definitely recommend this place and, next time we are in the area, will absolutely stay here again! My only petty comment (this is my own pet peeve) is while the bed was extremely comfortable, the pillows are half the size of a "normal" pillow. I usually bring my own and forgot this time. But again, I am just picky. :-) Otherwise definitely enjoyed everything as far as I'm concerned!

Room Tip: if you have an animal, I highly recommend asking for 1st floor by the exit door 1. so you don't...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, February 5, 2014
We're so pleased to hear that you enjoyed everything during your stay. We strive to lead the industry in superior customer care and guest satisfaction is our number one priority. When you stay with us in the future, please keep in mind to ask about a "king" sized pillow at the desk to suit your needs, they're also in our King Suites. Hope to see you, and your German Shepard, back again!

Best,
Casey McNutt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown
2 reviews
Reviewed January 25, 2014

We always stay at this hotel there welcoming, friendly, helpful, clean, and the pool and breakfast are awesome !We come up to visit family members, and always have a good time visiting them and the hotel. We look forward to visiting Virginia because we love this hotel so much!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCIS47130, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review, January 27, 2014
We're so happy to hear that we can make your trips to Virginia comfortable, happy, and more enjoyable while visiting your relatives! Thank you for giving us your feedback. We look forward to your next trip as well!

Best,
Casey McNutt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Crossroads Inn & Suites

Property: Best Western Plus Crossroads Inn & Suites
Address: 135 Wood Ridge Terrace, Zion Crossroads, VA 22942-6966
Phone Number:
Location: United States > Virginia > Zion Crossroads
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Zion Crossroads
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Crossroads Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Discover this award winning pet-friendly Zion Crossroads, Virginia hotel situated near the University of Virginia, Ashlawn/Highland and Monticello, home of Thomas Jefferson.Located just off Interstate 64 in North Central Virginia, the BEST WESTERN PLUS Crossroads Inn & Suites is committed to providing the highest standard of quality in customer care and accommodations. This area hotel boasts 84 well-appointed guest rooms and suites, each equipped with cable satellite television and free wireless high-speed Internet access. Guests will wake each morning to a complimentary continental breakfast before relaxing in the indoor heated swimming pool and hot tub or working out in the fitness center. This 100 percent non-smoking hotel also features 24 hour coffee service, business center, ballroom and meeting/conference facilities. Pets are welcome.The BEST WESTERN PLUS Crossroads Inn & Suites is close to a variety of historic attractions including Ashlawn/Highland, home of James Monroe, Monticello, home of Thomas Jefferson and Montpelier home of James Madison. Hotel guests can relax with a game of golf at the Spring Creek Golf Course located less than one mile away or enjoy a concert at the John Paul Jones Arena, only a 20 minute drive from the hotel. This Virginia hotel is also close to the University of Virginia and the Fork Union Military Academy. Hotel guests might also find a fun-filled afternoon in historic Charlottesville, only 18 miles from the hotel.The BEST WESTERN PLUS Crossroads Inn & Suites is proud to offer superior customer service and a convenient location in Zion Crossroads. Make a reservation today and save! ... more   less 
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Also Known As:
Best Western Plus Crossroads Hotel Zion Crossroads
Best Western Plus Crossroads Inn And Suites
Best Western Gordonsville
Gordonsville Best Western

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