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“Don't go out of season, take your own kettle and be prepared to get a takeaway”

Pallatium Hotel - Manastira
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Pallatium Hotel - Manastira
Ranked #8 of 10 Svishtov B&B and Inns
Reviewed April 18, 2013

We booked in a long time in advance for an early spring visit (March/April). When we arrived the owner was surprised, like she had not expected us. She spoke no English (and our Bulgarian is rubbish) so she could not communicate at all. They did not have the rooms we had booked so instead of two double rooms we had to accept two twin bedded rooms :-(

Anyway, we chose to eat in the restaurant the first night (error) - the menu is in English but the owner didn't know what it was and 90% of the menu items were not available (maybe an out of season thing) - we ordered some things by pictures and got something else. We ordered a Bulgarian traditional salad (Shopska Salata) and ours contained frozen veg! Awful. We had breakfast the first two mornings - very minimal. We met the one English speaking young waitress but feel guilty cos we were so chatty we think she got fired after that - anyway, we never ate their again during our visit.

The rooms were nicely decorated (really nicely) but no attention to detail; the sink tap broke on day one, the smell from the drains was overpowering unless the shower extractor fan had been on for 15 minutes, and on day two we had to ask for the beds to be made, towels changed and rubbish to be emptied. Really not good at all.

HOWEVER THE BEDS WERE FANTASTIC!! Slept like a log every night. Also the surroundings were fantastic, silence, birds, trees - gorgeous. Svishtov is a nice little town. And the night porter Mr Plumaar was a hero for finding us hot (boiled) water so we could make a cup of tea at 6.30am!!

  • Stayed: March 2013, traveled as a couple
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Thank spotty58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 24, 2012

A difficult hotel to assess. Much of it is excellent. Staff are very friendly and helpful. Breakfast leaves much to be desired if you stay for more than two nights i.e. no choice. Main meals look good. Very relaxing and peaceful when we were there in October. Lots of flying bugs to kill every evening - easy to kill. No central heating but we had a fan heater. No one speaks English. It has one star - but is much better than you would think for one star. Go for the luxury bedroom or apartment. We were the only guests - I am not sure how they make a profit. I hope it improves. It is excellent value for money if you are coming from Western Europe. Svishtov is a nice place to spend some time. Good for strolls around the town and to the Danube.

Room Tip: The Luxury room or apartment are probably worth the extra.
  • Stayed: October 2012, traveled as a couple
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Thank MarkandDiEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2011

Excellent hotel, very comfortable and interesting - like real palace..Staff is great and hot Jacuzzi is amazing

  • Stayed: July 2011, traveled as a couple
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Thank Bilyana38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pallatium Hotel - Manastira

Address: On the Road To Veliko Tarnovo, Next To the Virgin Mary's Assu Monastery, Svishtov 5250, Bulgaria
Location: Bulgaria > Veliko Tarnovo Province > Svishtov
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #8 of 10 B&Bs / Inns in Svishtov
Hotel Class:3 star — Pallatium Hotel - Manastira 3*
Number of rooms: 20
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