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“The best pub for miles”
Review of Tuckers Arms

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Tuckers Arms
Ranked #1 of 2 Dalwood B&B and Inns
Certificate of Excellence
Reviewed September 20, 2011

Never disappointed with this lovely old English pub - cosy and warm and delicious food.

Lovely, friendly staff. Whenever we eat here we leave happy with full tummies. If we could walk there we would go all the time! Always take foreign visitors here, especially Americans - they love it.

  • Stayed: September 2011, traveled with friends
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1  Thank bonvivant064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 - 166 of 169 reviews

Reviewed September 12, 2011

First time I had a meal with a friend, seated by the fire and thoroughly enjoyed 2 starters each and shared a desert. I was impressed and vowed to be a regular.

The second time I took my family and a visiting, Canadian relative and told them to be prepared for 'olde' English charm and good food. We were led behind the bar to a dark and uninviting alcove away from the warmth and atmosphere. The table was so narrow that 2 of us literally had to perch on the edge of the bench and even then, our laps were exposed.

White wine was ordered; it was tepid. It was returned and replaced with another bottle from the fridge; equally tepid (clearly no forward planning). We had to ask for ice to cool it to something approaching a drinkable temperature - the ice melted very quickly.

Ordering seemed to take forever - there were 3 young ladies behind the bar doing little aside from gossiping, who chose to ignore our pleading looks for service until finally we were told that the one waitress was busy and would be with us soon. When she finally arrived, we had consumed most of the tepid wine, but she was chirpy and informative and we hoped that better was to come.

The 'Belly Welly', which I'd had previously and thoroughly enjoyed, was this time dry. Hubby had a a tasty belly of pork with a decent sauce. I asked for a small jug of the same sauce to moisten my dry dish, but was served a large boater, for which I was charged £2.95. On telling the waitress that I thought this was a bit much, i.e. a cheek (considering I'd requested the sauce to moisten an over-dry meal), the waitress returned, having 'generously' reduced the sauce bill to £1.95!

A disappointing evening, with sub-standard service. Unless you can get a table in the favoured front room of the restaurant, definitely don't bother. The décor in the rear room is dull, very dated, cobwebbed and actually quite unpleasant. The inappropriate 'dining' table, tepid wine, poor service and frankly, over-priced food (nearly £8 for a dry starter) indicated a lack of concern and respect for customers. Perhaps a case of sitting on one's laurels and expecting a past reputation to carry on the good word? It didn't work.

  • Stayed: May 2011, traveled with family
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8  Thank Lesley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuckersarms, Owner at Tuckers Arms, responded to this reviewResponded September 13, 2011

the reading of this review saddens me, firstly we always check the satisfaction of every single guest through our doors, it is extremly unusual for us to get complaints, although we are not in denial to the fact that sometimes human errors occur in our industry and anybody who was not completly satisfied would have had their disatisfaction discussed at the time, i am wondering why the reviewer did not speak to us at the time and instead chose to wait over 3 months to review us on here instead,
we use trip advisor as a tool to see how we can improve our business and keep the high standards of food and service that we are renowned for,
i would also like to point out that i am extremly proud of every single member of my staff and continually get letters and verbal comments from the public pointing out how exceptional their service, manners and how well infomed they all are on the food and drinks we sell

if the reviewer wishes to contact me personally to discuss their disatisfaction i will be only too happy to speak to them

however i would urge this reviewer and others to remember that we are a small family business that prides ourselves on the repuation we have built by working very hard, we are not the sort of place that crams people in, we would rather not open at all than give bad service and bad food. our pride is worth much more than our profits

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Reviewed September 12, 2011

Stayed in Dalwood for a week with four friends and had dinner at Tuckers three nights wonderful food and service would recommend this lovely old hotel and restaurant.
Try the specials board for local fish of the day and also the chicken pie is just sooo good.

  • Stayed: September 2011, traveled with friends
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    • Service
1  Thank Anthea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

We were celebrating our anniversary and decided to go here for a meal. What an amazing little jewel in the countryside. Pub is a beautiful 12th Century thatched building. On entering you're greeted with the lovely olde world beams and flag stone floors you would expect. The front side of the pub is the restaurant with a bar at the rear. We were greeted by friendly staff. Once seated the menu was explained and wow what a menu. We both had a starter and a main and the food was amazing. I had guinea fowl/bacon hash and hubby had the crab ravioli. Mains we had the Duck and I chose the venison off the specials menu. The food came out quickly and was beautifully presented. The service was excellent. They were fully booked but it didn't seem crowded or loud as the tables are spaced out enough that you don't feel cramped. We arrived at 7.15 and had our table for the whole evening so weren't rushed off because they wanted the table back as is the case in some restaurants. We are
so impressed we have booked another table to take family at the end of the month. All in all we had a lovely evening in a lovely restaurant. Thank you to all the staff you all do a wonderful job!

  • Stayed: September 2011, traveled as a couple
    • Service
1  Thank Devondizzy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

Over night stay, good accommodation, pleasant staff. Exceptional food, generous portions, good choice of dishes to suit all tastes. The moules marinere and home made crab ravioli with bell pepper sauce were delicious. We will definately be staying there and eating again.
We used it as our first stop over after a long drive down from the north of england. We then continued the next day refreshed on to torbay and cornwall.

Room Tip: We had the familly(double bed + two singles) plenty of room
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  • Stayed: August 2011, traveled as a couple
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2  Thank geoffrey a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2011

I recently went to the Tuckers Arms with twelve gentlemen friends for a celebratory meal. The service at this beautiful, ancient pub was superb from the moment we stepped through the door. We ate in the attractive garden and the food was excellent; highlights included the belly pork and the chicken pie. We ended the evening with a game of skittles in the attached skittle alley, having been given special permission from the manager. As we left for the walk home the whole party agreed that it has been an excellent evening at a very well-run and faultlessly friendly and helpful pub.

  • Stayed: July 2011, traveled with friends
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3  Thank Jimbo_the_badger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2011

Food here is complete and utter rubbish which is a pity as the pub is quite nice with a good standard of service and the only excuse possible was the chef’s on holiday or failed to turn up, suffice to say the well known saying.
If it’s BROWN it’s done, If it’s BLACK it’s buggered !!!. and that sums it up.

  • Stayed: May 2011, traveled as a couple
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    • Location
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4  Thank Trevor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuckersarms, Owner at Tuckers Arms, responded to this reviewResponded May 24, 2011

we at the tuckers arms have never responded to an online review before, as there has never been the need , i feel as a business that does not advertise and is in an extremly rural location the fact that we continually are full to over flowing not simply with customers , but customers complementing our food and service continually and providing us with repeat business, we verbally discuss every customers satisfaction when they are with us, and our reputation for excellent food in this area proceeds us, obviously the reviewer did not feel this was the case, hopefully this extremly negative review will be seen for what it is one individuals personal opinion, in the scheme of things on what is currently a thriving business with many customers who thankfully do know how hard we at the tuckers arms work to give the best food and service possible

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Additional Information about Tuckers Arms

Address: Dalwood Nr Axminster, Dalwood EX13 7EG, England
Location: United Kingdom > England > Devon > Dalwood
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Dalwood
Hotel Class:2 star — Tuckers Arms 2*
Number of rooms: 5
Also Known As:
Tuckers Arms Hotel Dalwood

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