As a dog-owning National Trust member I did expect some spirit of give and take here but found little. The Management seems unaware of their own policies when we were told that we could take our well-behaved dog into a pokey corner of the cafeteria. However the catering staff, deploying zero diplomacy skills, told us 'no dogs allowed'. We were also reprimanded for allowing our dog off his lead in the extensive grounds. My dog is clean, safe and socialised and I am fed up with all owners being stereotyped as 'irresponsible'. In one secluded area of the beautiful grounds I found a pile of empty beer bottles presumably left by a 'responsible' human. Start listening to the needs of your members, National Trust.
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