Although we cancelled our reservation prior to the two-week period necessary for refunds, Amanda Carpenter has yet to return the 225 pounds - payment in full for 4 nights - that we had paid to her for the stay we had planned for last October. Email requests for our money have only resulted in evasive and unpleasant answers. We visit England from the USA almost every year, and this is the first time we have had such an unpleasant experience.
- Official Description (provided by the hotel):
- Trenethick is a traditional, Cornish farmhouse offering organic luxury and style for you and your family. Trenethick has been farmed by the Carpenter family for over 250 years and we are sure you will feel as at home here as we do. Well behaved dogs are welcome, we can also accommodate your horses. Guests are encouraged to relax and feel totally at home. Should you require a get away break or a more active stay Trenethick is well situated to offer whatever you may require. ... more less
- Also Known As:
- Trenethick Farmhouse B&B Saltash, Cornwall