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“A weeks rental off the beaten path...”
Welcome to The Old Granary
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Welcome to The Old Granary
The Old Granary from the garden Rose clad barn
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Very good
54 reviews
Welcome to The Old Granary
The Old Granary from the garden
Rose clad barn
Hot tub/hydrotherapy spa
Wild flower meadow walk to the Shepherd's Hut
Lounge
Woodburning Stove
Country living style
Breakfast in the country kitchen
Rustic Style
King size bedroom
King size Bedroom
Vanessa Arbuthnott scheme
Vanessa Arbuthnott Cushions
Bedroom En-suite
King size bedroom
Twin Bedroom
High Summer
Stunning views
The view from the bedrooms
The view from the patio area
Sheep in the field
Lazy days
Meet Carrot
The hut in the Meadow
Our lovely hut on the front cover of Period Living Magazine
Shepherds Hut
Shepherds Hut
Interior of hut
Double bed in hut
Jasper
Carrot the cat
Winter in Wheatcroft
Winter in Wheatcroft
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Overview
Cottage -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Matlock, Derbyshire, England

Reviews from our community

Very good - based on 54 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
ruthm1020...
Sheffield, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Don't risk it!!!”
Reviewed April 23, 2018 for a stay in April 2018
13
people found this review helpful

Whilst the cottage is undisputedly lovely, the owner is just about the rudest, most horrible person I’ve ever met.
I had thought that if you pay to rent a cottage you can use it as you wish during this time (within reason and as long as you are respectful of the property of course), therefore I had invited a few people to join us for a picnic on the grounds. When Amanda told me that no more than eight people should be on the property due to it being a fire hazard, (whereas we had eight adults and one child) I was very apologetic and repeatedly apologised for not reading the terms and conditions on the website which stated this.
However, I admit that, after looking around the area and not being able to find anywhere to relocate to and not wanting to kick out my friends who had travelled a long way to spend time with me on my hen weekend, we stayed in the garden and finished our picnic. I feel this was a fairly minor transgression, and this was our only one.
I feel Amanda’s conduct towards us at this point was beyond unacceptable. She came over just before the day guests were due to leave and was incredibly aggressive with us, shouting and screaming ‘do you think I’m stupid?’ over and over again, not allowing us to speak. She would not listen, nor could you reason with her. None of us ever raised our voice back to her but she continued to shout and rant. My nine year old niece was in floods of tears (not being used to being around that sort of behaviour) and I asked her to please stop shouting as it was upsetting her, she just did not care and scoffed about it. She told us we all had to leave the property or she would call the police, which I feel was a huge overreaction to the situation. It was very low key event and we are clearly not rowdy or unreasonable people. When my friends returned the keys and were discussing with Amanda’s husband (who seemed much more reasonable) whether we could receive any refund for the nights we were not now allowed to use the cottage, Amanda came over and banged the door repeatedly against my friends’ foot.
In addition to her verbal and physical aggression, rather disturbingly, Amanda said that she had CCTV cameras on the grounds, and had spent the afternoon watching and listening to us. My sister later told me that when she walked to her car which was parked down the road to get something from it, Amanda and her husband had followed her there and back in their car. Clearly she has interpreted a small picnic with children and a baby as some sort of major threat. I feel sorry that we have upset her as this was of course never our intention. However I would feel very uneasy about staying in a cottage with someone who appears so paranoid living right next door; she could be watching you the whole time and maybe even following you.
She has totally ruined my hen do for both me and my friends and family. I am absolutely devastated and in shock.
Amanda clearly has anger issues, and the terms and conditions (which I have now read- too late!) state that she can ask you to leave the house at any time for any reason. This leaves you very vulnerable as Amanda seems so volatile; if you do or say anything that she doesn’t like then she could turn really nasty and kick you out like she did with us. The house is really expensive so you’ll lose out on a lot of money, and worse, have a horrible experience.
I find it sad that someone that clearly has so much can be so deeply unkind.
Don’t risk it. Stay somewhere else.
Dr. Ruth Macleod

Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 13, 2018
There are two sides to every story....

The correct version of events are these. The barn was booked for the weekend (3 nights) for a party of 6 adults, of which one dropped out leaving 5 to stay. On arrival, we greeted two of the guests with the others arriving later. There was no confusion on check-in, as stated by one of the other guests in a separate review, merely we were told that the group planned to have a picnic in the garden on the Saturday. Mid morning on the Saturday another car arrived with three more people (who were not part of the paid group) and shortly after they all went out together. Later, whilst working in the garden on the Saturday someone arrived at the gates and announced that they were here for the 'hen party' and could she be let in as she had a baby. The paying guests and others were out at this point so we let the car in and explained that we would need to speak to the person who had booked the property when they arrived back regarding the over occupancy. Shortly after, the remaining people returned which made a total of 9 people and one baby at the property (this would have been 10 plus baby, had the other guest not dropped out). We explained that due to the numbers they would not be able to stay as this would invalidate our insurance and breach our terms and conditions and we suggested that the picnic was conducted at an alternative location and then the 5 who were staying to return later. We provide three points of reference for our Booking Terms and Conditions, one on our website, the second is sent out with the Booking Confirmation and the third is in the guest folder located in the barn. Ruth, who had booked the barn came to ask us twice if we would reconsider and bend the rules so they could stay at the barn, to which on both occasions we confirmed that we were not at liberty to invalidate our insurance and risk our business. Unfortunately, the group, amongst themselves decided to ignore this and to park a car a short distance down the lane, only to return to the barn on foot, which we were not aware of until later in the day. This was made aware to us as we needed to go out in the car and passed a woman running down the lane to her parked car which we recognised as the car that had left the barn earlier in the day so we turned around and came back to speak to the party regarding the over occupancy. At this point the group as a whole was asked to leave and because we refused a refund the recent reviews left are purely a smear campaign to damage our business. On checking the barn after departure we found that items were missing, including two of our five guest information books from the last four years. Let me point out that the CCTV cameras are purely for our own and guests' security and we are not in the habit of watching guests as intimated in this review. I would also like to say that this weekend stay for 3 nights for 6 guests worked out at £37 per head per night, this is by no way expensive for a 5 Star Gold award property with a hot tub. We take great pride in our family run business and the accommodation we provide to our guests and as the previous reviews show, this review is not representative of our service.
Kind regards
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
speedster...
Orlando, Florida
Level 6 Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A weeks rental off the beaten path...”
Reviewed March 6, 2018 for a stay in November 2017
1
person found this review helpful

Amanda was very patient with our payment as we had severe unforeseen banking issues to sort out, which all got sorted in the end, but she is a saint! Thank You! The old Granary lived up to the hype and was a very quaint place for a family of four to stay. My family got to experience the chickens and use the hot tub and really enjoyed the full Harry Potter DVD's that were available. You will need a car as they are out of the way, but you know that going into it. I would only recommend a better Wi-Fi router as the service could be spotty at times.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 13, 2018
Thank you so much for taking the time to leave a review and your kind words. So pleased you enjoyed your stay with us and hope that you will return in the future if you visit the UK again. On your point about the wifi, we have recently installed a wireless Air Fibre broadband system so guests can now enjoy faster speeds whilst enjoying our rural, peaceful location. Hope to see you again sometime in the future.
Kind regards
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
70ruj
Sherburn in Elmet, United Kingdom
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful place”
Reviewed January 15, 2018 for a stay in January 2018
2
people found this review helpful

Just returned from a long weekend at The Old Granary. What a beautiful house, beautufully decorated with everything you need. Amanda and her husband were very attentive, even supplying us with onions as we had forgotten ours. A vert special place.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 23, 2018
Thank you so much for taking the time to leave a review for The Old Granary. So pleased you enjoyed your stay and happy we were able to assist with your evening meal. Hope to see you all again in the future.
Kind regards
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paul G
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Luxury cottage with amazing views”
Reviewed December 4, 2017 for a stay in October 2017
2
people found this review helpful

Pretty much everything you could want in a holiday cottage. We really enjoyed our short break and were made to feel very welcome. There are such lovely views out over the valley as well.

Just a suggestion which doesn't in anyway detract from how wonderful this cottage is. The view is such a feature of the cottage but, in inclement weather when it is still warm enough to sit outside, there is no undercover seating to be able to take advantage of this. Also without anywhere undercover, even if it has stopped raining the wooden chairs remain quite wet to sit on.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 23, 2018
Thank you for taking the time to leave a review for The Old Granary. So pleased you enjoyed your stay. We did consider making an undercover area outside the barn but soon realised that the structure would block the view from the lounge and kitchen windows which we feel would greatly detract from our amazing outlook. Hope to see you back at The Old Granary sometime in the future.
Kind regards
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JimCSusse...
Ardingly, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Delightful place with gorgeous views”
Reviewed November 19, 2017 for a stay in October 2017

We had a wonderful time staying at the Old Granary. Having never been to the area Amanda was really helpful with information about the surrounding places to visit and she settled us in well. The hot tub was amazing, especially in the evenings overlooking the dales! A superb place to stay when you want to get away from it all and the local walks were fab, with stunning views!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 4, 2017
Thank you so much for taking the time to leave a review of The Old Granary. So pleased you had an enjoyable stay and made good use of our facilities and exploring all that the Peak District has to offer. Hope to welcome you back sometime in the future.

Kind regards
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coramcq
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Another amazing visit”
Reviewed November 18, 2017 for a stay in November 2017

Second visit here and definitely hope to return next year. Perfect place to enjoy a relaxing weekend with friends and the view from the hot tub is just amazing.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 21, 2017
Thank you so much for taking the time to review your stay at The Old Granary. The views from the patio/hot tub are wonderful. Hope to see you again next year.

Regards and thanks again
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Debbiedia...
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Relaxing”
Reviewed November 9, 2017 for a stay in September 2017

Fab time, Amanda so welcoming. We were looking for a quiet place to chill out and this definitely exceeded our expectations. Hot tub a bonus!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 12, 2017
Thank you so much for taking the time to leave your review, we always appreciate the comments from our guests. We very much hope to see you again sometime in the future.

Thanks again
Amanda
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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