This is a very conveniently located B&B which is actually on the corner of Haddon Rd and Holywell. Haddon Rd is reasonably long and The Haven's location is not accurately shown on Google Maps, nor the address given with any further detail on either TA or the property's own website... As other reviewers have mentioned,The Haven is a large, quiet and pleasantly decorated Victorian house looking out across the main road to cricket fields, and backing on to a housing area with trees on a ridge line in the middle distance. It is one of those properties with many notices for guests - on the noticeboard, near the noticeboard, on the main banister, attached to the front door, on the servery etc. Some of these are in need of updating, such as the one where correcting tape has been applied over the "salad" of fruit salad as a breakfast option, and a change made to the egg options for the English breakfast. Another indicates the need to submit breakfast choices by 10pm the night before, to "avoid congestion" in the dining room, which is not large enough to seat all the guests should they arrive simultaneously. Similarly the guest lounge, where wireless internet access is reliable, seats 4 and is not be used after 10pm or before 8am.
Our room was pleasant; the hospitality tray was from Twinings though the tea on it was Tetleys, along with Nescafe coffee. There was only one teaspoon which we had thought was an oversight, but if so, one that was repeated throughout our stay. Bathroom amenities consisted of a small basket containing several sachets of "shampoo conditioner", cotton buds, cotton wool balls and several cotton makeup pads, along with antibacterial handwash in a pump dispenser at the hand basin; this was presumably also intended for use in the shower as no alternative was provided. None of the basket items was replenished during our stay.
Breakfast our first morning was disappointing, particularly as we typically choose to have cereal with fruit salad and yoghurt. Yoghurt was not available at all, and although several pieces of fruit were offered, the cereals with ancillary nuts and dried fruit were not well replenished from the guests who had arrived before us. The meats in the English breakfast seemed to have spent quite a while in the warming drawer (wrinkled sausage, dried bacon) and the coffee was instant. Our second morning we went to a pub in Rowsley for breakfast and for our third returned to the Haven where we adapted our choices based on the first day's experience; we left much happier.
For location and convenience we would probably return to the Haven but feel there are a number of small and inexpensive changes which could significantly improve guest experience. These would include providing a small bar of solid soap and a face cloth in the bathroom, offering plunger coffee and "user friendly" fruit such as grapes at breakfast (sticky fingers from slicing juicy fruit is never pleasant), matching the number of teaspoons to the number of guests in the bedrooms and reviewing the guest notices.
- Official Description (provided by the hotel):
- We are an ideal base for all Peak District attractions, being centrally located in the historic market town of Bakewell. We are a mere 5 minute stroll to the town centre, opposite the beautiful park. You will find the atmosphere in our home relaxed and friendly, and our hearty breakfast is sure to please. The Haven has a 4 star rating from The Heart of England Tourist Board, and we are featured in Britain’s Best Breaks. ... more less
- Also Known As:
- The Haven Bed And Breakfast
- The Haven Hotel Bakewell