This was our second visit to the Rutland arms. We had a lovely break here 2years ago and booked again but was disappointed. The staff were on the whole very helpful and pleasant.The rooms were adequate and clean but very warm. Breakfast was average, nothing special. However the evening meal was a big disappointment. One of our party has a food allergy and even though the staff had been informed prior to us eating there the chef could not offer an alternative choice of starter. The King Prawn starter consisted of 3 medium prawns on a couple of lettuce leaves. When we complained about the size of the dish the chef was adamant that that's how it should be. In our opinion the prawns were not King Prawns and at £6 for the dish this was a tot expensive at £2 a prawn!!!! The waiter did however try to rectify the situation by offering us complimentary coffees. We are not in the habit of complaining but this experience left a nasty "taste". Other niggles were a £2.50 charge for use of credit cards and plastic cups in the bathroom. The Rutland needs to be careful it doesn't disappoint more customers in this very competitive business.
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- Also Known As:
- Rutland Arms Bakewell
- Bakewell Rutland Arms Hotel