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“Excellent”
Review of Casa Hotel

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Casa Hotel
Ranked #2 of 15 Hotels in Chesterfield
Certificate of Excellence
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
Reviewed January 1, 2014 via mobile

Stayed here as a treat for the New Year as we live local. Excellent and courteous Staff
The beds are absolutely fantastic. The rooms lovely and breakfast exceptional.
Nice touch of extending breakfast and check out times . All in all a fantastic Hotel. Top marks to all concerned

Stayed December 2013, traveled as a couple
Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Director at Casa Hotel, responded to this review, January 11, 2014
Dear Richard C

Thank you for your review. We get so many great comments on our beds, they are available to buy and a number of guests have chose to do this.

kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,375 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
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  • English first
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  • German first
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  • Any
English first
Nottingham, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 30, 2013 via mobile

Service was impeccable. Staff disappeared into the background but were mindful of everyone's needs. They even made sure that the hostess was served another meal when she'd not eaten because she was chatting to friends. Any requests ...no problem. Very welcoming. Easy manner. The rooms very comfortable.

Stayed December 2013, traveled with friends
Helpful?
Thank flurwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Director at Casa Hotel, responded to this review, January 11, 2014
Dear Flurwin

Thank you for your wonderful review. It is great to hear you enjoyed such a special occasion.

We hope to see you again soon

Kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 30, 2013 via mobile

We came here for my sisters 30th birthday and they couldn't have been more accommodating. They allowed me to deliver a cake early, and when some of the icing had broke the chef kindly fixed it. They had the cake on the table ready and the service was brilliant. They cooked the burger rate which my sister couldn't eat, and they were more than happy to fix it.

All in all a great birthday meal and a lovely restaurant. It's mine and my girlfriends favourite place to eat and have cocktails

Stayed December 2013
Helpful?
Thank Gaz J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Director at Casa Hotel, responded to this review, January 11, 2014
Dear Gaz J

Thank you for your great feedback. I am glad you enjoyed your night, please keep a look out for our new cocktail menu coming in the Spring.

kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 26, 2013

Took a party of 13 to the casa for Christmas lunch for the first time .Overall very good indeed and would certainly do it again .Staff couldn't have been more helpful and the whole occasion was excellent .

There was a band and children's entertainer which went down well with the respective age groups .
Two small gripes were that it wasn't made clear that the children's entertainer and band would be finishing half way through the meal.Also for £60 per head for the small on cost to the hotel I do feel that coffee could have been included.
Food however was excellent and very much on the whole the occasion was brilliant .
Will definitely consider doing again .

  • Stayed December 2013, traveled with family
    • Value
    • Service
Helpful?
Thank stuart b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Director at Casa Hotel, responded to this review, January 11, 2014
Dear Stuart B

Thank you for your wonderful review regarding Christmas Day. It's great to hear that you and your family enjoyed it. Your comments regarding the entertainment and coffe have been taken on board.

We hope to see you again next Christmas if not before

Kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London,England
Level 5 Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 16, 2013

My wife and i were recently invited out for a meal in Chesterfield,as we were traveling up from Surrey our hosts booked us a room at the Casa Hotel in Chesterfield.
Never having stayed in the town before nor the hotel I had no idea what to expect.
I,m sure it will be fine , it's just one night, I found myself saying to my wife before we set off.
On arrival in Chesterfield we were confronted by a huge rectangular block with the name Casa Hotel in large letters emblazoned on the top.This must be it I stupidly said , in a Sherlock Holmes moment.
As the main road bends around the hotel you only get to see the rear which is probably not it's best side , looking somewhat like a post war East German office building.Further round and opposite a rather large Tesco mega store you enter the hotel car park, which places you at the front of the building.The opposite view is of the rear yards of a row of terraced houses , a la Coronation Street.So we were not exactly expecting a room with a view !
It will be fine ,it's just one night I said again.
We entered the front automatic door and were faced with the reception desk.Checking in was completed by a very friendly and competent young lady, who furnished us with all the necessary information.We other made our way to the third floor via one of the four lifts.
The lobby,hallways and lift were all immaculate and well decorated.
On entering the room we both commented on how clean it was.All the necessary items were in the room , which was spacious and had a view of the car park.After unpacking we had a little snooze on a very comfortable bed ( you can buy one from them if you wish ) , before changing for dinner.
We made our way downstairs to meet our friends in the hotel bar.This is very well decorated in a smart Spanish style again with good staff and what looked like very good tapas bar snacks.
After some drinks we asked reception to call a taxi and they were very obliging.
We awoke a little late the next day and found it very difficult to get out of the lovely comfortable bed and make our way down to the restaurant for breakfast.
Breakfast was a buffet affair however everything was available, cold meats,juices,breads,cereals and a full cooked menu.I chose the full English which was delicious,locally sourced and organic.
Very Tasty !
All in all the whole experience was fantastic.High points were friendly knowledgable staff in all areas,cleanliness throughout,food,great shower and a fantastic bed.
If you are ever in the area head straight to the Casa Hotel, ........It will be fine ,it's just for one night or two or three or maybe a week !
Definately an oasis in Chesterfield.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PhileasFogg01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Manager at Casa Hotel, responded to this review, January 11, 2014
Dear PhileasFogg01

Thank you for taking the time to write such a comprehensive review. It is great to read that you enjoyed so many aspects of our hotel.

We hope to see you again in the near future.

Kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littlehampton, United Kingdom
Level 6 Contributor
454 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed December 15, 2013

I've never stayed in a hotel in Chesterfield as I used to get free board and lodgings at the family home so I wasn't sure what to expect, especially as it is right across the road from the massive Tesco!
Dead easy to find and a large car park. Great welcome at reception and a spotlessly clean room. Like the card readers on the doors, much easier than trying to work out which way to fit the card and pull it in and put at the right speed. Reception put us on the 4th floor because of events on downstairs and we didn't hear a sound from downstairs.
There was fresh milk in the fridge and the kettle and cups are ready to go rather than finding them somewhere in a cupboard.
We had a meal in the restaurant on the first night, cost us a £100 but well worth it and actually a great atmosphere. Breakfast is excellent with properly cooked food and lots of choice of other food. Staff are friendly and helpful.
Sat in the bar on Saturday night. Not a great choice in beers but plenty of lager. Loud but fun.
Shower was easy to use and the mirror doesn't steam up. Seems to me the owners have thought about what people actually want and made the effort to provide it.
Some minor points.. the noise from the road is quite loud through the seals on the windows so we could hear the local boy racers in the middle of the night. Could do with some other choices of tea other than Earl Grey and English Breakfast and perhaps hot chocolate. The bathroom door is really noisy if you have to try and sneak to the toilet in the middle of the night.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teacake_Taster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Director at Casa Hotel, responded to this review, January 11, 2014
Dear Teacake_Taster

Thank you for your fantastic review. Hot chocolate is available on request in the rooms and standard in our suites. We are looking to extend our beer and ale choices and provide a comprehensive kraft beer menu to accommodate the increase in popularity of these beverages.

We hope to welcome you back soon

Kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level 3 Contributor
1 review
Reviewed December 12, 2013

I arrived here with my partner unexpectedly as a surprise for a over night stay which is not too far away from where i live.It turned out with each tap on our door to be a gathering of 15 altogether as the afternoon went on.We had a large luxury room with a Jacuzzi to my yet another surprise situated on our balcony.The room was fab and we quickly made use of the jacuzzi.I can't say it's exactly a picturesque view but who cares when drinking champers and just relaxing in a hot tub.
We all stayed over and enjoyed a great 3 course meal with a good Rolling Stones tribute for the live entertainment.All in all it was a fab occasion to be with family & friends who all enjoyed it as much as we did.I am in this same line of work running a local hostelry not to far away and i take my hat off to them,they have got it right.Well done and when i can next sneak another night away from my own business i will come back for more of the same.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianF80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownhamStuart, Operations Director at Casa Hotel, responded to this review, January 11, 2014
Dear AdrianF80

It is great to hear you enjoyed your stay with us and the Rolling Stones event, we are planning to hold another Rolling Stones event later in the year. Our Jacuzzi suites are fantastic and incredibly popular, so much so that we are adding 2 more in the neaxt coupld of months.

We hope to welcome you back soon

Kind regards

Mark Thurman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Hotel

Property: Casa Hotel
Address: Lockoford Lane, Chesterfield S41 7JB, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Chesterfield
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 15 Hotels in Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Casa is Chesterfield premier four star hotel. An independent hotel, situated in the historic market town of Chesterfield, within easy reach of the beautiful Peak District and neighbouring cities, Sheffield and Nottingham. Casa is one of the only hotels in the UK that offers hot tubs on the balconies of four of our luxury suites. Each of our 100 bedrooms are designed with comfort and luxury in mind, fully controlable air conditioning thoughout, all windows are triple glazed and we only use award winning Hynos mattresses on our beds, rain showers in the bathrooms and 32' LCD screens with freeview, free high speed Wi-Fi and private fridges stocked with water and fresh milk. You'll also find homemade biscuits for your tea or coffee. Our bathrooms have rain showers with controls that enable you to adjust the temperature before getting in, without getting soaked. Our rates include a hearty breakfast in the Cocina restaurant, with eggs, bacon and sausages that are sourced locally from Walton Lodge Farm, just four miles away. To complement Casa's theme, Cocina restaurant offers a menu with a Spanish twist. Our talented chefs cook using Josper charcoal ovens, flown over especially from Barcelona. Our wine list is of the highest quality, thanks to the owner's passion for fine wines. Our cocktail bar, Barca, is a haven of free Wi-Fi, fresh coffee, delicious food and signature drinks, made using only the best brands and ingredients from around the world. Our eleven meeting rooms are purpose built to offer you the latest in conferencing solutions. We are able to accommodate from two to 280 people and all of our meeting rooms have floor to ceiling windows for maximum daylight, air conditioning, complimentary high speed Wi-Fi, data projection and 32" LCD televisions. ... more   less 
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