This is our second time at Casa and it's just keeps getting better and better.
Our first stay concluded with a very positive TA review with a couple of criticisms - I am delighted to report that there were no such grumbles this time; in fact it we were given a masterclass in customer service.
From arrival to checking out the team delivered first class service making our stay comfortable and relaxing.
The rooms are pushing at five star levels of comfort and cleanliness - the beds are probably the most comfy hotel beds ever.
But the real triumph has to be the team - nothing was too much trouble; room service at 2:30 in the morning (no problem), taxi booking (no problem), bath robes delivered to the room (no problem) - I just but can't praise them enough!!!
A special mention has to go to Charlotte who served us at breakfast; this girl should be given an award for first class guest service. I can't remember the last time I was served by such a friendly and helpful young person; she couldn't do enough to ensure we had a relaxing breakfast - note to Hotel Manager; this girl is a real gem; you've done well to find such a dedicated young person; she is a great advocate for your business.
Thanks to all - we had a wonderful time.
- Official Description (provided by the hotel):
- Casa is Chesterfield premier four star hotel. An independent hotel, situated in the historic market town of Chesterfield, within easy reach of the beautiful Peak District and neighbouring cities, Sheffield and Nottingham. Casa is one of the only hotels in the UK that offers hot tubs on the balconies of four of our luxury suites. Each of our 100 bedrooms are designed with comfort and luxury in mind, fully controlable air conditioning thoughout, all windows are triple glazed and we only use award winning Hynos mattresses on our beds, rain showers in the bathrooms and 32' LCD screens with freeview, free high speed Wi-Fi and private fridges stocked with water and fresh milk. You'll also find homemade biscuits for your tea or coffee. Our bathrooms have rain showers with controls that enable you to adjust the temperature before getting in, without getting soaked. Our rates include a hearty breakfast in the Cocina restaurant, with eggs, bacon and sausages that are sourced locally from Walton Lodge Farm, just four miles away. To complement Casa's theme, Cocina restaurant offers a menu with a Spanish twist. Our talented chefs cook using Josper charcoal ovens, flown over especially from Barcelona. Our wine list is of the highest quality, thanks to the owner's passion for fine wines. Our cocktail bar, Barca, is a haven of free Wi-Fi, fresh coffee, delicious food and signature drinks, made using only the best brands and ingredients from around the world. Our eleven meeting rooms are purpose built to offer you the latest in conferencing solutions. We are able to accommodate from two to 280 people and all of our meeting rooms have floor to ceiling windows for maximum daylight, air conditioning, complimentary high speed Wi-Fi, data projection and 32" LCD televisions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Casa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.