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“Cosy pub and warm friendly welcome ” 4 of 5 bubbles
Review of The Cross Keys - CLOSED

The Cross Keys
Cuisines: British
Dining options: Dinner, Drinks, Outdoor Seating, Reservations, Seating, Serves Alcohol
Restaurant details
Dining options: Dinner, Drinks, Outdoor Seating, Reservations, Seating, Serves Alcohol
Sutton Coldfield, United Kingdom
Level Contributor
241 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
“Cosy pub and warm friendly welcome ”
4 of 5 bubbles Reviewed May 5, 2014 via mobile

My husband and I rocked up on a rainy Sunday afternoon in desperate need of a pint and something to eat as we'd had no joy at the place we were staying.
As out-of-towners we didn't really know where to go or what to expect but we thought The Cross Keys looked nice from the outside and decided to give it a go.

Unfortunately we'd arrived way too late for food, which had been served up until 4pm (actually quite late for the local area). But the landlady very kindly took pity on us offered to make us a couple of beef sandwiches. This was really good of her as she was already closed and cleaned down the kitchen so much appreciated. The sandwiches were huge, came with crisps and a salad garnish and were absolutely delicious. Judging by how good the meat was I really would've loved to have made it for the Sunday roast bet it would've been lovely.
We also had a couple of pints - the locally brewed Mole's is very nice.

The pub seemed to have lots of events going on judging by the blackboard they have a quiz and karaoke nights as well as showing sporting events on tv. As we were getting ready to leave they were setting up for a poker night. Everyone in there seemed to know each other but they were just as friendly to us. Not all local pubs are this nice to "outsiders".

Also I noticed the pub was very clean. The toilets especially.

I'd definitely go back here again if I was in the area.

Helpful?
2 Thank Emma V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

26 reviews from our community

Visitor rating
    14
    1
    1
    2
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chippenham, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Warm, welcoming, friendly and brilliant food!!”
5 of 5 bubbles Reviewed March 31, 2014

Went to the cross keys yesterday for a mothersday meal with family and my young daughter, my daughter was treated brilliantly, kept occupied by colouring and playing with the friendly bar staff, land lady was welcoming, polite and didn't keep us waiting long for food, great food and plenty of it!! Would recommend this bar/restaurant to anyone who wants a nice meal and a welcoming pub for a drink! Also Great entertainment on weekends everything from karaoke to bands and live music. Before judging and avoiding because of the bad reviews I would urge anyone to take a couple hours out of your weekend/ week days to go witness it for yourself. Can't help but feel the past bad reviews are from people that have personal issues with the pub owners rather than the actual pub.

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank SCJohnson89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent value”
5 of 5 bubbles Reviewed March 31, 2014

After reading some of the last reviews I can only feel that these people are known acquaintances of the pub, and have issues to vent. We have used the cross keys many many times, for an evening out and for meals, and never had a bad time yet, staff anything but rude and very nice :-).

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank sunseeker632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Never ever!!!”
1 of 5 bubbles Reviewed January 23, 2014 via mobile

Gave it another chance and didn't feel welcome at all where's jay gone, lovely lad where ever he is we will go, such a gent

  • Visited December 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank RB19904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bath
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“terrible”
1 of 5 bubbles Reviewed January 14, 2014

rude and unwelcoming staff, dirty, and rubbish beer, i will be very surprised if it stays open much longer. a shame because it could be a lovely pub

Visited January 2014
Helpful?
Thank Mrrealreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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