Stayed here for a long weekend on a Marco Pierre White "gourmet package" and paid extra for an upgraded room. It was quite clear that package guests are treated poorly and disdainfully by the hotel. Our friends stayed in the pretty awful "upgrade room": it was quite dirty (eg, mouse droppings on the bed canopy and an army of dead flies on the carpet - which didn't get cleaned up during the weekend); strangely kitted out with thrift shop items. Though it did have a nice view.
We stayed in the new wing: soul-less, cheaply furnished, bizarrely designed.
The big complaint, however, was the food. The gourmet package consisted of an average breakfast, and a choice at dinner of fish and chips and sausage and mash. If I were MPW, I would not be proud to put my name to this food. And he is clearly a proud man as there are hundreds of photos of him everywhere in the hotel.
The very nice guy who appeared to be general manager apart, the staff are at best efficient, but often disinterested and avoiding contact with guests - I fear they are used to complaints.
Best thing about the hotel was the bar - which is quirkily and interestingly decked out and a fun place to spend time in the evening. Downside is that there are bedrooms directly above and so the fun stops pretty early with the staff turning down the music to an inaudible level and encouraging guests to go to bed.
Disappointing. If I'd paid full price it would be two stars. As it was the package was average value and overall a very average experience.
- Official Description (provided by the hotel):
- Perfect food and incredible, caring staff where "nothing is too much trouble" is what makes this truly unique and boutique English country house no. 1 in the area. With stunning views overlooking the World Heritage Roman city of Bath, in 15 acres of gardens, Croquet and a 9 hole practice golf course, you'll be spoiled indeed! ... more less
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- Also Known As:
- Rudloe Hall Corsham
- Hotel Rudloe Hall
- Rudloe Arms Corsham, Wiltshire