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“Cross Guns at Bradford on Avon , beautiful place could be improved”
Review of The Cross Guns

The Cross Guns
Price range: $14 - $25
Cuisines: British
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Description: Nestled on the canal towpath by Avoncliff station between Bath and Bradford on Avon, this 16th Century Inn has idyllic riverside pub gardens where you can enjoy a sumptuous meal whilst enjoying panoramic views of the canal crossing the river. Open for breakfast, lunch, dinner & drinks - escape the city, life tastes better here.
Reviewed August 21, 2011

Visited the Cross Guns at Bradford on Avon , which is beautiful old town, and the walk to the Cross Guns in along the canal tow path , a lovely walk in stunning countryside. The Cross Guns is typical of the old 16th/17th century buildings in the town, and is set over looking the rive in a valley with long terraced gardens down to the river. It is a fantastic situation to sit on a Sunday afternoon, and the pub has lots of baskets of great flowers outside adding to it's charm. The bar is very small and most diners were sitting outside although there is a larger dining area as well. The small bar means you queue through the centre of the building, and this is OK, but as they have staff doing some waiting duties it seemed badly organized. We had a Sunday lunch which was fine , pretty standard but well done, and enjoyed it, it was what you would expect a decent pub meal to be. I didn't like being given a disc that activates when my order was ready and then having to go to a kitchen door to collect my food, and when the diners in the garden were "activated" and didnt collect their food quickly enough one of the waiting staff , would shout the number very loudly from the balcony over the garden, that is quite off putting , your having lunch and someone is bawling number XXX is READY ! This is not what I would expect from a food lead pub in a tourism beauty spot. Other criticisms are the mens toilets are abysmal, they are not clean, and they smell , and they badly need renovation, and hand gel , hand dryers and cleaning, they are not acceptable in this day & age at all. In summary its a great place to be on a sunny afternoon , with a lovely walk to it, and its a nice building , and the food is standard pub fare , but good pub food. The downside is a service model you would expect in a takeaway, abysmal mens toilets , and some strange oversights like placing big orange bins alongside the balcony, where you are supposed to eat, and not very enthusiastic welcome or description of the food. In all a slightly mixed bag of good and bad.

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1  Thank jonnyboy012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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432 - 436 of 438 reviews

Reviewed July 22, 2011

Great location with some of the rudest, most agressive service I've ever seen! 4 cream teas took half an hour and we got a pot of stewed tea with enough water for about 2 cups. Politely asking for some more hot water I was challanged over why and accused of ripping them off. The kitchen seems to be in total breakdown and a string of other customers were treated similarly when chasing up their cold chips or missing teas etc
With no waiting staff it seems the kitchen is in open mutiny with the rest of the pub! Won't go back until there is some new management.

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2  Thank SabreTooth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2011

We were a family group of nine and had booked for lunch in the restaurant on Easter Monday. It was a beautiful day and so the garden going down to the river was very busy - usual for this pub. Between us we had a variety of dishes, all of which were very average to poor. The burger was poor quality, cheap supermarket kind. The Three Bean Chilli was just a tin of mixed beans, served with rice, a disgrace for £8.95. The Steak and Ale pie was tasteless meat with a separate pastry lid plonked on top and the Strogonoff also bland and tasteless. The staff were grumpy, appearing stressed when they came to take our order and didn't want to answer questions about items on the menu. (We needed to ask about nut content for a child with an allergy). We ordered coffees - which arrived already white, very milky. Four of us wanted black coffee, so they did agree to change them. The coffee however proved to be very poor. As we were leaving and were passing the kitchen, we heard a clearly audible shout of ' I wish they'd take this f*****g s**t off the menu'. However, perhaps the worst thing about this pub is the toilets! There is one outside toilet for each gender that is disgusting! I have heard local people saying that the pub should be closed down until something is done to improve the toilets. The pub is very popular because of its location and so sadly the current management don't have to try very hard for the business.

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1  Thank wiltsfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2011

we booked an evening meal for eight people at the end of a glorious week's canal holiday on the Kennet and Avon canal. The pub is in a wonderful location and has award winning beers: a great spot for a good pint. However, the menus and wall boards promised excellent fish and meat dishes- the reality was sadly different. My "plaice fillet stuffed with mushrooms and prawns" was an obviously frozen small breadcrumbed plaice fillet with mushrooms and a few sad little prawns in some goop poured over the top and my friend's scallops were out of a packet. The chef had kindly left some of the plastic packaging in his meal to confirm this. The steaks were indifferent and the salad "garnish" and frozen peas tasteless. We had eaten well all week, largely self-catering using great local produce readily available from shops and villages along the canal and this indifferent meal which cost £200 for eight people was a poor end to our holiday. If this is typical of the Cross Guns fare they need to sack their chef and seriously up their game or just concentrate on their excellent beer.

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2  Thank philiplord13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2011

The setting is fantastic so come here for the lovely ales in the summertime. I'd avoid the staff if possible as they always seem grumpy and rude so best to drink in the ales and the views from the spacious beer garden by the River Avon.

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2  Thank UkLobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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