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“A great return trip” 4 of 5 bubbles
Review of Center Parcs Longleat Forest

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Center Parcs Longleat Forest
Certificate of Excellence
London
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A great return trip”
4 of 5 bubbles Reviewed March 19, 2013

Went back to Centreparcs for a weekend meet up with relatives - great fun! We had two lodges - the larger Original Style Exclusive was brilliant for everyone getting together and the sauna and hot tub got plenty use (especially in the hail storm and the snow!) Quad bikes were an exciting treat for our teenage boys and the instruction was excellent - thoroughly recommend it.
Only slight down side was just how busy it was - Saturday morning the pool was almost impossible - its probably at capacity (even though this wasn't a school or bank holiday) This means that some areas really need some extra investment; the pool was not quite sub-tropical (in fact a little chilly with no sun shining) and our accommodation needed a spruce up (and an oven that worked properly). Saying that still a very enjoyable experience and would definitely recommend it for family or friend groups

Room Tip: The sauna and maid service in the 'exclusive lodge' was excellent - we got our money's w...
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  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MaryVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,158)
Date | Rating
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  • English first
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English first
Pershore, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
4 of 5 bubbles Reviewed March 19, 2013

It's well laid out at Longleat but the few visits we have had to Centreparcs we have wondered what it would be like if the weather was awful... and now we know.Two days of torrential rain and then snow. As we drove away the sun was shining over Bath! Great fun pool but no where to actually swim and excellent spa facilities. A long weekend is long enough in awful weather.

Room Tip: Don't book the basic accommodation, it's very tired.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AnnieJac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed March 19, 2013

Just returned from what must be my 5th or 6th long weekend to Centreparcs and, whilst it was a good overall experience, it certainly has not been up to the high standards of previous visits. The staff around the place and in the shops and restaurants is still very good but, generally, the place is looking a bit tired and some of the standards have slipped.

Our lodge (Fir) was of a good standard but the cleanliness was lacking from previous visits. There had obviously been a dog in there previously and I could tell from the amount of hair on the rug and sofas that it was a large white one. Therefore, the first job on arrival was running the hoover round and, thankfully, the hair came up OK.....just surprised the cleaner didn't manage to do that before we arrived. Apart from that, the lodge was generally fine but in need of a bit of TLC and a keener eye for detail.

Facilities around the place were, again, OK but are starting to look tired and dated. The changing facilities and showers in the pool have always been pokey and badly designed but were worst than normal. They are in the process of being refurbished but, to be honest, they need ripping out and modernising as the whole place is inadequate. A couple of pipes masquerading as showers with boiling hot water spewing from them is not good enough for a facility such as this! I also played squash and soft tennis up at the jardine des sports / sports hall. The tennis was ok but the squash court was, again, very badly maintained and the changing facility absolutely woeful. Tiny lockers, half of which were broken, and one broken shower dribbling cold water clearly isn't good enough.

The new pottery studio is great, very tranquil with great staff. We dined in Ortega twice and Cafe Rouge twice, good both times and an excellent atmosphere in Ortega with friendly, attentive staff and tasty food. Neither places are the cheapest but offer reasonable value; Ortega more than Cafe Rouge. Strada has also been good on previous visits.

As with previous reviewers, I also noticed a high number of cars driving around the place which I had not seen before. On my first night, a lot of cars had flouted the rules about parking at the main carpark once you have dropped off your luggage and were still there the next morning. I did mention this at customer services as it is not fair if the vast majority of people abide to the rules if some can't be bothered. I understand that the weather wasn't the best and if you are in one of the far-reaching lodges, it is a bit of a pain to return your car to the central carpark but I did it as I have always done as it spoils the look and feel of the place if there are a number of cars strewn or driving around the park when it's supposed to be car free. There were plenty of warning tickets pasted on the cars which, when moved, ended up littering the place. This is more or a criticism of the individuals who couldn't be bothered moving their cars than Centreparcs but they need to clamp down on this and start handing out some penalties otherwise it will escalate. No cars means no cars.

Overall, a 6/10 experience when it's normally a 7 or an 8. The weather didn't help and I understand there's nothing Centreparcs can do about that but everything else has also slipped a notch or two whilst the price has not.

Room Tip: If you like walking / cycling, pick a lodge on the outskirts but bear in mind it is more hassle retu...
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  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank GavGreen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
2 reviews
5 of 5 bubbles Reviewed March 18, 2013

A nice weekend to meet up with kids and for them to take a break from Uni work. Mum, Dad, Son Daughter with the for-mentioned son and daughters respective partners all together for first time since Christmas. Accomodation was great, we arranged it that each couple cooked one evening meal, in a come dine with me competition and it worked really great, The first person we met apart from the meet and greet was our house maid who was terrific, friendly and informative and spared the time to be very helpful although she was extremely buisy. We've been to Elverden a couple of times before and this was the first time we have been to Longleat. We had every type of weather including snow, sunshine, Blue skys, driving rain but it all worked out in our favour and added to the experience. we took bikes but never used them. We had a fantastic time in the sub tropical water park and we also took part in several sports. The walks were very nice and it was particularly senic although hilly (Hence why we didn't use our bikes) We used the restaurants for lunch and really didn't find anything to moan about apart from the pricing for activities is really too high, but we knew the prices before we went so I'm not going to complain about that although I would say we would have spent more if the prices were less, so I think this is an own goal for centre parcs Less = More. But what we did we enjoyed and where we stayed we loved. Eleverden is still our favourite location (Location, Location, Location) but the accomodation this time at Longleat was the best we have been in so far at any centre parc. Would we go back yes definately, location is great for longleat safari park next door and Bath 1/2 hour away where one of ours is at Uni so it was very convenient for us to book Longleat.

Room Tip: We stayed in fir 731 and we thought it was great, although it was a long way to the Plaza but the la...
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  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sara186370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

I have spent a very enjoyable mid week break with my family at this centre and would recomend it to everyone. The lack of cars is a great bonus to anyone with a small child and everything is within walking distance.
However do not do what we did and book up with activities for your children every day as it ends up becoming very frustrating, due to having to rush about constantly to attend classes and activities. Next time we will only book three or four spread out over the visit and spend more time relaxing and visiting the parks and swimming pool.
Concerning the customer service provision, I can confidently say it was outstanding and we were treated warmly by everyone from the staff at the main enterance to the cleaning lady who cleaned our appartment, nothing was too much trouble for them.
I only wished we had booked for a longer stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon_Center_Parcs, Guest Services Executive at Center Parcs Longleat Forest, responded to this review, March 20, 2013
Thank you for providing a review on Trip Advisor and for offering some constructive advice for our guests. It is always good to find sometime to relax during your stay, and to take in some of the stunning scenery Longleat Forest has to offer.

Your kind comments regarding our staff are very much appreciated and they will be delighted to learn that their efforts have been acknowledged.

I am sure that we will have the pleasure of welcoming you back again soon.

Regards
Sharon Press
Guest Services Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ivybridge, England, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

just returned from a snowy weekend in center parcs, longleat. Archery and Falconers Clubs were excellent for my 7 and 10 year olds. The swimming pool and the rapids were fabulous (if exhausting) fun, starbucks coffee is great, ortegas food is delicious, Accomodation was spotless and while it is listed as the basic "comfort", it had every thing you need for a wonderful family weekend. All the staff are there to help and make your stay enjoyable.
If you want to beat the arrivals queue you must get there before 12.00. Also I would recommend the flying start package, it may seem expensive, but the food parcel is great, and bike hire, and beat the 3.00 scramble to the lodges by being allowed in at 2.00 instead! Thank you center parcs, again.

Room Tip: We stay in oak beside the lake, handy for the archery and quiet
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lucy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, Wales, United Kingdom
1 review
3 of 5 bubbles Reviewed March 18, 2013

This was our first visit to CenterParcs, and possibly our last!
Our lodge was near the entrance which meant we could leave our car outside the property, which was a great bonus. Just a 10 minute walk to the Plaza, where you'll find the 'Subtropical Swimming Paradise' plus a host of other shops and the on-site supermarket. (save a lot of money by heading to the local ASDA approx. 3 miles away!)
However, the facilities in the swimming pool leave a lot to be desired - no separate showers for actually having a proper shower after swimming, just 7 showers near the entrance to the actual pool area (one was out of order) which are supposed to be used before entering the pool, the locker rooms themselves were a maze of confusing corridors, which all blended into one, so you had to be careful not to stray into the wrong changing area!
The accommodation itself was nice and clean, although we did spot several ants crawling along the worktop, but mentioned it to guest services (was not able to get through to them via the landline so had to go in person to find someone) and they sent someone to sort it out the next morning. Also, the heating would switch itself off without warning and the windows did let in the outside noise and draft, even with the top vents closed.
The cost of the activities available, in my opinion, was quite high, especially the various beauty treatments in the spa. Eating out within the Plaza (coffee shops/fast food) was ok, but again quite pricey for what you actually got.
And if you're with Orange/EE or Virgin, the signal is non-existent, whereas O2 and Vodafone seemed to work fine.

  • Stayed March 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Center Parcs Longleat Forest

Property: Center Parcs Longleat Forest
Address: Warminster BA12 7PU, England
Location: United Kingdom > England > Wiltshire > Warminster
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 5 Specialty Lodging in Warminster
Hotel Class:5 star — Center Parcs Longleat Forest 5*
Also Known As:
Center Parcs Longleat Forest Village Hotel Warminster
Center Parcs Warminster
Center Parcs Hotel Warminster
Center Parcs Longleat Forest Warminster, Wiltshire

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