I am absolutely furious with the way I was treated at Warminster Athenaeum this evening!! After having telephoned in advance of booking my seats I was assured that being partially sighted would qualify me to use wheelchair friendly seats. On arrival I explained to an employee that I was partially sighted and so would need these seats, I then explained to her colleague and I discovered there had not been a seat put in place for me to sit on. Having to check this arrangement with her superior this employee was able to reluctantly supply me with a seat, followed by saying "don't book these seats again". Not only had I enquired prior to booking, I had informed two employees of my reasons for needing this seat. It is disgraceful that just because she could not see my disability that I was not treated accordingly; there is no chance that I will "book these seats again" because I do not wish to visit an organisation with such poor communication and comprehension of disability as this again. Disgraceful..
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