I booked this hotel for one night B&B/Dinner for myself and 2 daughters.
I also booked some treatments in the Spa for my daughter, as this was a special occasion, her 21st birthday. In total, I spent around £330 for our one night stay.
Despite stating the reason for our visit when booking, I was disappointed that no-one acknowledged this during our stay (Reception staff, waitresses etc). I had read other reviews where guests mentioned receiving small tokens such as complimentary fruit and even a candle on dessert or a message on their dessert plate. I don't know why this courtesy is applied to some guests only?
Regarding our stay, I must say that the facilities were very good. Our room was comfortable and spacious and on the top floor away from the lift, as requested when booking. We used the gym, pool and sauna and enjoyed these. My daughter was pleased with her treatments in the Spa and the staff were pleasant and professional.
We enjoyed our meal in the Bistro, although we had a slight problem with the cheesecake dessert my daughter chose. We explained to the waitress that it wasn't to her taste and asked for a different option, mentioning that it was her birthday meal. Although this was provided, we felt that the staff seemed annoyed by our request - their attitude towards us seemed to deteriorate from that point on.
I was also surprised to discover, on checking out, that we had been charged £1.40 for a jug of diluted juice which we had ordered with our meal. I thought this was petty and unnecessary.
So to summarise our visit, I would say that the hotel facilities are very good, food was good, spa treatments pricey but excellent but, overall, we didn't experience any warmth from staff and left with a sour taste.
The hotel seemed to be very quiet with just a handful of guests so I fail to understand why no-one could make any effort even to simply wish my daughter a happy birthday!
- Official Description (provided by the hotel):
- Welcome to the Roe Park Resort – one of Northern Ireland's premiere golf and spa resorts. Overlooking its own stunning 18 hole golf course and set amidst the gorgeous surroundings of the Roe Valley Country Park, this 4 star luxury hotel boasts 118 stylish en suite rooms that blend the charm of a country house estate with the modern luxuries and conveniences you'd expect from a 4-star luxury hotel. ... more less
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- Also Known As:
- Roe Park Hotel Limavady
- Radisson Hotel Limavady
- Radisson Limavady
- Radisson Sas Roe Park Hotel
- Limavady Radisson
- Radisson Roe Park
- Roe Park Resort Limavady, Northern Ireland