I stayed in the Radisson Blu with my extended family for a girlie weekend away before my A Level exam finals began.
Reception: check in was quick, the woman at the desk was also friendly and well-mannered. The reception area was always quiet and lovely to sit in with a drink to have a chat.
Rooms: we got a family room and I can't complain! The room was massive.. a huge double bed and two singles.. a bathroom and a seperate toilet as well which was a huge thumbs up! There was nice decor in the bedroom but others in our party who had double bedrooms didn't have as nice decor and could have done with a bit of refurbishment. However.. I'll stay on the plus side.. they were nice and spacious and nice and warm at night.. never got too uncomfortable. I must say though, the beds were quite hard in our bedroom (although again, the doubles seemed to have softer bedding). My back was a bit sore the next day..
Coach House: went to the Coach House for a meal on our first night. Firstly, the food was gorgeous! But the service - oh dear! Another member of our group ordered the same dish as me and we both got told it came with wedges on the side of the plate - only one came with wedges (how could someone not notice that?!) and we were placed in an annex, sandwiched between two rowdy tables of golf men who were shouting and arguing amongst each other about football etc.. from table to table! I could not hear the person next to me speak! It ruined the whole meal and it gave me a migraine as well. We complained and got moved for our dessert and didn't even get moved to another table, but to the sofa area! Fair enough, we got a discount but that didn't compensate for the poor lack of service we received during our meal.
Greens Resturant: the service was slightly better than Coach House. However.. it took 40 minutes (yes 40 minutes!) for our starters to arrive! We were starving and becoming impatient! I got the souffle.. which looked nothing like a souffle and was a very small portion.. I actually laughed at it on the huge plate! Main course and dessert was very nice and I enjoyed them - they were better and much bigger and satisfying portions! It got to tea and coffee and they brought round our cups and the teas and coffee.. then left us sitting for 10-15 minutes without any milk! Other than the poor waitressing service.. the food was lovely and I enjoyed it! The next day we got breakfast here as well.. there was a wide selection of hot food and cold food and I was very impressed - a lot better than our evening meal! Lots of staff about in the mornings who were happy to attend to you.
Spa centre: I used the spa centre a lot during my stay as I went for leisure and relaxation. The pool was a nice size for how many people were using it (people have commented on how small it is?!) The jacuzzi was lovely.. can't complain. Loved the steam room as it was menthol and the sauna was basically a sauna.. haha. I got a deluxe pedicure in the treatment centre and it was lovely.. great service.. although other customers ruined the experience for another family member. Another group of ladies decided to spend a ridiculous amount of time in the changing room after their treatments.. which meant a member of my group had to get changed in their treatment room and relax afterwards in her clothes rather than the bathrobes! She even missed out on the room with the water fountains which was included in her treatment due to the selfishness of the other customers! Members of staff here need to raise their voice and show some authority instead of letting other peoples' treatments be ruined! Also, prices very high so save up your pennies before booking!
How to improve:
Service needs a major overhaul in both resturants! Either get new staff in who are properly trained or train up your current staff! More thought and consideration needs to be put into seating arrangements.. where is the sense in putting two tables of about 30 rowdy men between our table?! Service by the waiters and waitresses is of a very low standard and have seen better in a 3 star hotel in Spain!
- Official Description (provided by the hotel):
- Welcome to the Roe Park Resort – one of Northern Ireland's premiere golf and spa resorts. Overlooking its own stunning 18 hole golf course and set amidst the gorgeous surroundings of the Roe Valley Country Park, this 4 star luxury hotel boasts 118 stylish en suite rooms that blend the charm of a country house estate with the modern luxuries and conveniences you'd expect from a 4-star luxury hotel. ... more less
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- Also Known As:
- Roe Park Hotel Limavady
- Radisson Hotel Limavady
- Radisson Limavady
- Radisson Sas Roe Park Hotel
- Limavady Radisson
- Radisson Roe Park
- Roe Park Resort Limavady, Northern Ireland