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“The worst Mc Donald's I have EVER been to!” 1 of 5 bubbles
Review of McDonald's Alcester

McDonald's Alcester
Ranked #32 of 40 Restaurants in Alcester
Cuisines: American, Fast Food
More restaurant details
Restaurant details
Good for: Kids, Families with children, Dining on a budget
Dining options: Lunch, Dinner, Brunch, Breakfast, Highchairs Available, Outdoor Seating, Seating, Takeout, Wheelchair Accessible
Alcester, United Kingdom
2 reviews
“The worst Mc Donald's I have EVER been to!”
1 of 5 bubbles Reviewed January 1, 2014

Rude staff, order was wrong, took forever for it to come out and when it did IT WAS COLD! Half a portion of chips! I have now visited there about 6 times since it opened each time thinking it would have improved... If anything it's got worse! I will NOT be visiting again this year! Rather drive to Redditch than put myself through the tramour of visiting that vile place again!

  • Visited January 2014
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank SaleenaSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Visitor rating
    15
    12
    7
    10
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Alcester, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Awful”
1 of 5 bubbles Reviewed December 16, 2013

I have visited 3 times, all ate-away, all wrong when I got home to eat.
I have to travel a mile to get home and it was cold, not just cooling.
I use the counter, not drive-through and have to say that the service is chaotic.

How a business that is designed to deliver a globally-consistent product can be so wrong is beyond me.
I have used McDonald's since they opened in the UK, this is the worst branch by far in my experience of approaching 100, maybe more.
So sad

  • Visited December 2013
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank Effie_Tuhoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
29 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Absolutely diabolical”
1 of 5 bubbles Reviewed November 11, 2013

I've been five times since it opened, hoping that the problems were just inital teething issues and new staff but each time the service has been appalling, slow, and the order wrong in some way.

A group in front of me last Sunday morning went back to the tills five times to have problems with their order sorted, and at the same time the place looked filthy inside and its only been open a month.

On top of that the interpersonal skills of the staff seem somewhat lacking, the guy behind the till was barking out instructions as if he was a member of the SS "YOU WILL WAIT OVER ZERE IN ZE RED ZONE FOR YOUR FOOD" I was half expecting him to say "and we have ways of making you eat it" as well.

And would you ever expect to go to a Mcdonalds where you have to explain what a Chicken Sandwich is? and the fact that its something they sell?

Mcdonalds Corporate urgently need to mystery shop this restaurant, and then close it down and retrain the staff.

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
2 Thank LGB186424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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