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“Age discriminatory with rude, unprofessional staff!” 1 of 5 bubbles
Review of Chestnutt Holiday Park

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Chestnutt Holiday Park
Ranked #2 of 17 Hotels in Kilkeel
Kilkeel, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Age discriminatory with rude, unprofessional staff!”
1 of 5 bubbles Reviewed July 24, 2012

Staff are extremely rude, unprofessional and unhelpful in everyway! I was recently turned down from staying on the campsite with a group of friends on the morning we were due to arrive because it was the companies 'policy' not to allow groups of young people (we are all 18) to stay incase they made noise near a family. This is a classic case of tarring everyone with the one brush as older people are just as likely to make noise as younger people. The company were unable to give an exact definition of their policy towards the age of guests and became aggressive on the phone before hanging up. As we all live locally we often would spend summers out at Cranfield using the shop and restaurant facilities however I can say after this we will not be there again!

  • Stayed July 2012, traveled with friends
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Layla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    19
    5
    4
    1
    1
See reviews for
23
4
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Lisburn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed July 8, 2012

Really disappointed with how the site is managed. From being hung up on twice by the owner and being spoke to like I was a second class citizen. Not happy with their customer service. We use our caravan every weekend and spend money in the shop and cafe and that's the thanks you get. Disappointing!!!

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Gracie22_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 29, 2011

Stayed here in September and have to say that their pitches are fantastic, all weather with all facilities at each pitch. Set up is very clean and staff friendly. Very close to beach also.

Will definately go back and have already recommended it to others.

Sandra

  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank CorkCassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 23, 2011

We stayed here for a week in august and i have to say it was a great campsite.There was free entertainment for the kids each day such as arts and crafts or hip hop etc. the staff on site were very friendly and very helpful.The shower facilities were excellent plenty of hot water and spotlessly clean.The playground and football field were also well maintained. This site is well worth its five star rating

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank abilou90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chestnutt Holiday Park

Property: Chestnutt Holiday Park
Address: 3 Grange Road, Kilkeel BT34 4LW, Northern Ireland
Location: United Kingdom > Northern Ireland > County Down > Kilkeel
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 17 Hotels in Kilkeel
Number of rooms: 700
Also Known As:
Chestnutt Holiday Park Kilkeel, Northern Ireland

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