it is probably an acceptable hotel for a business trip, however we went for a romantic break.
we booked because it advertised a spa! it was more like a creche with a swimming pool. I phoned in advance and asked a staff member in the spa to send me an email on the spa services and prices. I'm still waiting on the email.
when we arrived and checked in the receptionist was so uninterested and unwelcoming, it appeared she was pretty miserable in her job. i asked about the resturants and if there were menus in the room. she said she would sent them up. she sent up a very poor bar menu. so when i went downstairs i asked about the restuarant only to be told it was CLOSED!!!
We had planned on checking in, using the spa, enjoying a nice meal and a bottle or two of nice wine. no chance!
so off we went to the spa. Terrible! it was full of children, running around and shouting they were in the so called hot tub/ bubble bath they call it. they were even in the sauna. we stayed for just under an hour. so much for a relaxing break.
whats the point in going away for a romantic break and leaving your kids at home only to be surrounded by other peoples kids. as a four star hotel i was expecting something like Galgorm spa, which is fantastic.
the only positive thing about the trip was the room was clean. The bed on the other hand was a total disaster. The hardest most uncomfortable bed ever.
We had to go out for a meal. so much for a relaxing break. i wish we had stayed at home. i did leave a comments card, but I have not received any response to date.
if you are traveling as a couple, avoid at all costs.
if you are travelling for business you will probably survive provided you don't want an evening meal in the resturant.
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