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“Disappointing”
Review of The Brewer's House

The Brewer's House
Ranked #1 of 41 Restaurants in Dungannon
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: The Brewer's House is a gastropub in the village of Donaghmore, Co Tyrone which aims to serve excellent food and drink with quality ingredients sourced from the best local suppliers where possible. The objective of everyone at The Brewer's House is to make all our guests feel very welcome and comfortable and to leave our venue having had a memorable experience every time.
Cookstown, United Kingdom
Level 4 Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Disappointing”
Reviewed August 18, 2013

This is the 4th visit I have made in last 6 months and unfortunately it seems the Brewer’s House is becoming a victim of its own success as for first time I left feeling as if I had been on a conveyor belt in a restaurant more focused on making profits and fitting in as many covers as possible rather than allowing diners to enjoy a night out. The previous 3 visits were excellent experiences which, though not without fault, were memorable for fantastic food, superb service staff, and a relaxed atmosphere. On this occasion, only one of these three features was in evidence.

We made a reservation for 7.30pm and my partner and I arrived early at 7pm as one of the big attractions of this restaurant is to try the unusual guest beers, ales etc. they stock. Our intention to do this by arriving early and sitting at the bar was totally ruined by 4 separate attempts to “encourage” us to go to our table rather than allow us to sit at the bar and have a relaxed drink whilst we read the menus. On the 4th attempt, (within 20mins of our arrival!) to move us by asking if we were ready to order at the bar(!), we finally gave up and went to our table. Reason became obvious as the restaurant was fully booked that night and became evident that there were second seatings (even though this was never communicated to us either at time of booking or when we were having our meal). End result is that before I even chose our wine for dinner, our starters were served (within a couple of minutes of ordering!). The same happened with our mains and within 45mins of sitting at our table, our desserts were served. The entire experience felt rushed and this unfortunately showed in the quality of the food served. Whilst it was ok, it was not remotely to standard of our previous meals in this restaurant. My mackerel starter was completely overpowered by a lemon chutney whilst my partners sirloin steak was, bland, anaemic in appearance and underseasoned, and side orders (an inflated £3 but each essential as vegetable accompaniments to main meals are more garnishing than substance) were terrible. On plus side, the brill and halibut main was very good and chocolate gateaux was one of best I have eaten.

But another major issue on the night is that for a restaurant that prides itself on its brewery credentials, to have a monthly guest beer on display and then not have any in stock, and then also have another guest beer prominently advertised and also out of stock, raises questions as to whether success is coming at the expense of attention to detail. To the credit of the service staff, they go out of their way to smooth over such issues but surely this should be management responsibility preventing such issues occurring?

The restaurant has no real competition in Mid Ulster and it is obvious why it is so popular. The service staff are excellent and on previous visits the food was excellent. I am hoping this was just a one off bad night but to pay almost £100 for a dinner which felt rushed from start to finish with so many issues in the overall experience, I think it will be some time before we go back. Overall a very disappointing experience.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank dawsonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

Visitor rating
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    11
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
UK
Level 4 Contributor
39 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Absolutely spot on”
Reviewed August 14, 2013 via mobile

Seriously tasty, the steaks were absolutely gorgeous, cooked exactly as we asked. Good atmosphere and prices very reasonable considering the quality. All in all, an absolute gem and one well worth travelling to get to.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank catherine1975Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castlecaulfield
Level 3 Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Impeccable!”
Reviewed August 11, 2013

I have to write this to say what a fantastic restaurant this is. The atmosphere is relaxed, the food is AMAZING & the staff are friendly, informative, efficient & go above & beyond to make sure you have the best evening possible. Cannot recommend highly enough.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Claire N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 5 Contributor
80 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“What an excellent wee gem!”
Reviewed July 31, 2013 via mobile

My daughter took us to the Brewers House. It's a little way outside Dungannon. The outside was 'not great' BUT the food was simply divine. What a choice, and the prices were very reasonable. We will definitely call again.

Visited July 2013
Helpful?
Thank Derry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donaghmore
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“superb”
Reviewed July 31, 2013

will not spoill the delights this place has in store. love the place, beers, food. a must try for anyone who loves good food

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank martin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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