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“Always a pleasure”

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Glenavon House Hotel
Ranked #1 of 10 Hotels in Cookstown
Certificate of Excellence
Leek, United Kingdom
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Always a pleasure”
Reviewed September 27, 2013

I have stayed in this hotel many, many times for a number of years, and for business it is always a pleasure to find somewhere that feels like home. The staff are very friendly, from font of house, to the gym, to the bar, to the restaurant. The menu has recently been revised but the new additions are equally as good as the old ones. The only negative is night time noise can be a little loud with the self closing doors, but the staff seem to monitor this. I would use this hotel at any time be it business or leisure .

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daveshent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 30, 2013
Dear Daveshent

Thank you for taking the time to review the hotel referring not only to your most recent stay but the many more before it!

The self closing doors can be a nuisance at times and we do adjust the fittings to try and alleviate the problems but it can be difficult to strike a fine balance between a door closing quietly and the security risk of them not closing at all!

We are always delighted to learn of our guests satisfaction following a visit and I am glad that you like our new seasonal changes to the menu - the chefs like to use as much local, seasonal produce as possible so this occurs about 4 times each year.

Your acknowledgment of the staff's friendliness in so many departments means a lot to this hard-working bunch so thanks again for taking the time!

Kind regards

Paula WIlson
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373 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Moira, United Kingdom
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 20, 2013

I have in the past stayed in this hotel many times This time was a one night stay. I used the swimming pool for the 1st time and found the girl in charge very helpful. the bedroom was pleasant, and had just been re-decorated the evening meal we (as ever very good the breakfast ok 9but a little on the slow side), It was not open for a cooked breakfast a 7:30 as advertised. This made a rush as I was collected at 8 AM. My only criticism is that you cannot get a mobile signal in the hotel you have to go outside, (not the hotels fault) this hotel is ok for one night but not for a holiday

Stayed August 2013
Helpful?
1 Thank CMRMidlandsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 23, 2013
Dear Chris R

Thank you for taking the time to review the hotel when we were happy to learn that your were pleased with most aspects of your stay.

I fully appreciate you comment about mobile coverage. Unfortunately some of the mobile service providers don't provide much of a service here and we can only get coverage in certain areas but as you say, this is out of our control!

Breakfast however is something very much within our control. The restaurant is open from 7am for cooked breakfast daily - we do not however serve buffet breakfast unless we are expecting a large number of residents at the one time. We have decided on this deliberately as it is much easier to ensure a high quality cooked breakfast if we cook to order as buffet breakfast only really works if there is a fast turnover of the food. If you are staying in the future and your are under a time restraint, please let reception or the restaurant know what you would like for breakfast and what time you will be down and they will have it ready for you!

We look forward to welcoming you back to the hotel.

Kind regards

Paula Wilson
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Stratford-upon-Avon, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 9, 2013

The receptionist was friendly and helpful. The evening meal in the restaurant was excellent, and gluten-free bread and gluten-free sausages were made available for me for breakfast. The room was clean and comfortable and there was ample free parking.

Stayed August 2013, traveled as a couple
Helpful?
Thank PWJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 11, 2013
Dear PWJL

Thank you for taking the time to review the hotel after your recent stay.

I am delighted to learn of your satisfaction with our facilities and our staff. I am glad we were able to accommodate your gluten free requirements - we have a special menu for coeliac guests as well as we find more and more diners have special dietary requirements and it is nice to be able to offer everyone a choice!

We look forward to welcoming you back to the hotel.

Kinds regards

Paula Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northern ireland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 5, 2013

We had a private function for 14 guests August 2013. The hotel staff were dressed immaculately, very efficient & welcoming. We had a table just off the main Restaurant which was very private. The restaurant is exceptionally clean & airy & very inviting. The atmosphere was calming & relaxing. The menu was extensive & reasonably priced. The food was well presented on the plate, very tasty, served with little fuss, it was hot & to everyone's satisfaction. The whole experience was very enjoyable. We would certainly recommend the Restaurant in the Glenavon hotel for smaller functions & hope to visit again soon. Thank you

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank kathleendevlin50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 11, 2013
Dear Kathleendevlin50

I was delighted to learn of your satisfaction following your recent family function at the hotel.

Your comprehensive review and kind comments on all aspects of the facilities, meal and service were very welcome!

Thank you for taking the time to write this review and I hope that any future visits will be equally enjoyable!

Kind regards

Paula Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 4, 2013 via mobile

I've stayed in this hotel many times but this was the first time with my son and his mate.

We stayed in the hotel for 2 nights, had 2 rooms booked, my son and his friend staying in 1.
From the lovely warm welcome from the reception staff to the delicious breakfast we had a wonderful stay.
On the 1 st night we went to the nightclub which was a great night, big kid at heart, love dance music.
The pool and gym facilities were excellent and very clean.
The rooms were clean with nice decor, bathrooms very spacious with big fluffy bath sheets, pet hate of mine is hotels who use small bath towels.
All in all a wonderful hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tony1968s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 11, 2013
Dear Tony 1968s

We were delighted to welcome you back recently with your son and his friend for company and even more delighted to learn that you all had a great time!

As always your kind comments are much appreciated and we are happy that you all had an opportunity to use and therefore comment not only on our regular facilities such as your bedroom but indeed all of our many facilities - including the nightclub and swimming pool! I have to agree totally with you on the towels - hard to beat big fluffy bath sheets!

Thanks for taking the time to post the review and we look forward to welcoming you back again in the not too distant future.

Kind regards

Paula Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cookstown, Northern Ireland, United Kingdom
1 review
Reviewed September 2, 2013

Had our wedding here on 10th august 2013 and the day was perfect, great helpful staff, luxury surroundings and excellent food / drink. High quality facilities at this hotel yet affordable prices. The hotel is very relaxing, all the guests loved it.
highly recommended.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MalachyDevlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 5, 2013
Dear Malachy

Thank you very much for taking the time to review the hotel after your recent wedding and for your very kind comments. We are all delighted that everyone had a great day and look forward to welcoming you and Emma back for your anniversary dinner next year if not before!

Kind regards

Paula Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballymena, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 29, 2013

Spent 3 gorgeous days at the hotel in August with my girls aged 4 and 2. Excellent facilities such as swimming pool and surrounding external activities. Staff are exceptionally friendly. A real homely feel to it. Will definitely be back again. :0) Stayed in room 108 - perfect home from home.

Room Tip: Room 108 is huge! A double bed with 4 single beds. It has a bath, shower and also a fridge.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review, September 5, 2013
Dear Lucy E,

Thank you for your very kind comments following your recent stay.

We were delighted to hear that you all enjoyed your stay and that your daughters in particular loved the Leisure Centre. The staff make every effort to ensure all our customers have an enjoyable and comfortable stay - they really appreciate it when their efforts are recognised.

Thank you for taking the time to review the hotel - we look forward to welcoming you back!

Kind regards

Paula Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glenavon House Hotel

Property: Glenavon House Hotel
Address: 52 Drum Road, Cookstown BT80 8QS, Northern Ireland
Location: United Kingdom > Northern Ireland > County Tyrone > Cookstown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Cookstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glenavon House Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
62 bedroom hotel with Leisure facilities located on the banks of the Ballinderry River. Extensive conference, dining and banqueting facilities also available. Complimentary use of Club Riviera with swimming pool, Jacuzzi, steam room sauna and fitness suite during guest' stay. ... more   less 
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Also Known As:
Glenavon Hotel Cookstown
Glenavon House Hotel Cookstown, Northern Ireland

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