We recently returned to Hanover after a bad experience a few years ago. The carvery is their most popular service and they generally have a good spread of food. The surroundings are looking a little tired and, to be honest, the food is too. The starters were a little unimaginative and the main course, although tasty enough, a little too traditional for my liking. The desserts were good but, my biggest complaint is with the service. The owner himself is probably the most ill mannered member of staff and cannot even greet patrons with a smile or courteous word. Our last experience of this hotel was a poor one because of this individual and things have not really improved. Even though we are from the locality, I will be in no rush back.
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