My family and I had booked a table at The Cawdor last night for a very special celebration meal. When we arrived reception was occupied by a party of very “happy” revellers singing loudly. This was immediately at odds with our expectations for the night.
A lady on reception noted our concern and said that they would not be going through to the dining room and so the noise levels in there would be more acceptable and suggested we go in and see which we duly did.
The first impression that hit us was that of fish.
Not the clean pleasant smell of cooked fresh fish, but the definite off smell of cooked fish which is way past it’s best.
Both of these factors combined were sufficient for us to decide not to remain, resulting in extreme disappointment for my daughter, whose special event this was.
I emailed to complain and in fairness received a phone call within the hour. The duty manager blamed the drains, which was odd as the smell was inside the dining room not out on the street. She hotly denied that anything less that fresh was never on the premises, which is odd as I have in the past dealt with the same people who supply their fish and have on numerous occasions had to reject deliveries as not being good enough.
A very unsatisfactory conclusion.
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