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“Not a pleasant experience”
Review of Russian Tea Room - CLOSED

Russian Tea Room
Price range: $5 - $19
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner, Reservations
Description: A spectacular emporium of worldly delights, Russian Tea Room offers a selection spanning from caviar and vodka to a 150-strong stock of fine loose leaf teas. Made using the highest quality ingredients, the Russian Tea Room menu offers token favourites like mushroom stroganoff and succulent chicken kiev, as well as less well known dishes.
Grassington, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
“Not a pleasant experience”
Reviewed February 6, 2013

Not long ago my husband and I, while in Skipton, visited the Russian café to have some tea. The shop assistant sent us to patisserie, where nobody was waiting for us. After waiting for some time the waiter was called to serve us. This gloomy unfriendly woman served us tea and left immediately. After a while my husband needed some more milk for his tea, but there was no one to help us. It was very annoying and spoiled our mood. Having finished our tea, we left very disappointed. Never coming back here again!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTR_Skipton, Web Development Manager at Russian Tea Room, responded to this review, March 2, 2013
We are very sorry to hear that you were disappointed and should you want to provide us with further information so we can investigate the matter, please feel free to contact us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

204 reviews from our community

Visitor rating
    129
    44
    13
    5
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bradford, United Kingdom
1 review
“Lovely tea lovely staff”
Reviewed February 4, 2013

Popped in on a Sunday morning. warm scone and Russian Caravan tea were both delicious. Big leather chairs are very comfortable. Managed to leave my wallet but the staff kept hold of it and were very helpful in getting it back to us. Thank you

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ma4ia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTR_Skipton, Web Development Manager at Russian Tea Room, responded to this review, March 2, 2013
We are glad that you have enjoyed your visit and we are looking forward seeing you again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, England, United Kingdom
Level 3 Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“A wonderful insight to the Russian Culture”
Reviewed February 1, 2013 via mobile

A first visit for a coffee and sandwiches mist impressed with the service and a wonderful layout of the surroundings
We were not rushed at all and were made most welcome
Also lingering in the shop we looked at lots of Russian dresses,dolls and jewelry.
At the front of the shop i noticed 168 different types of teas for sale absolutely fabulous
Cant wait to visit again next time we are in Skipton

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTR_Skipton, Web Development Manager at Russian Tea Room, responded to this review, February 4, 2013
We are very pleased that you have enjoyed your visit in the Russian Tea Room and may we thank you for your positive feedback. We are looking forward seeing you in the Russian Tea Room again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“A real Russian experience - in Yorkshire!”
Reviewed January 26, 2013 via mobile

We love the Russian Tea Room in Skipton. It's interesting to visit and look round the shop. They sell Russian knick-knacks (dolls, etc), food and drink and a massive variety of tea.

The Russian menu in the cafe is varied and we have enjoyed both lunch and afternoon tea here. The staff are friendly and helpful. They wear traditional Russian outfits, which adds to the whole experience.

This place is unique and special, as it really brings something different to Skipton High Street. Try and get a window table upstairs so you can watch the world go by whilst sampling the delights of The Russian Tea Room.



    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SaraMo67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTR_Skipton, Web Development Manager at Russian Tea Room, responded to this review, January 29, 2013
May we thank you for your positive feedback and thank you for your custom as well. We are very pleased that you have enjoyed your visit and we are looking forward seeing you in the Russian Tea Room again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 2 Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Very disappointing!”
Reviewed January 17, 2013

A couple of months ago my friends and I decided to visit this place based on very good reviews on tripadvisor. There is a lovely russian shop when you enter the building full of traditional russian souvenirs. We were welcomed by friendly staff in the shop dressed in traditional russian costumes, which is a nice little twist. A gentleman offered us to smell and choose the teas that we would like to try in the tearoom. His help was much appreciated as they have more than a hundred different teas on offer. After deciding what we want full of excitement we proceeded upstairs where the actual cafe is. That's when things started to go downhill for us. The menu is very poor with only one vegetarian dish on it, out of only four dishes on offer. Oh, there was one more vegetarian dish on the menu. My friend, who is a vegetarian, can't have mushrooms, so we had to leave the restaurant. Though before we came up we were informed that there is also a patisserie where we could have just drinks and snack, so we decided to check that out first. The patisserie, which is on the ground floor looks very posh and has very comfortable seats, sofas and armchairs. We sat down in front of the serving area, but unfortunately never got served. The woman who, I asume, was supposed to be working there, was standing behind the bar talking on the phone in some foreign language not paying any attention to us whatsoever. I want to beleive that the call was urgent and very important but judging by her laughter, I seriously doubt it. After waiting for some time, maybe 5 minutes or so we had to get up and leave. Unfortunately never got a chance to try any of their praised teas or food. Very disappointed with such service!

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
Helpful?
5 Thank Viki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTR_Skipton, Web Development Manager at Russian Tea Room, responded to this review, January 29, 2013
We are very sorry to hear that you found your visit to the Russian Tea Room very disappointing. We do have a small menu of 4 main courses but we do have daily specials on the board to complement it. With regards to your experience in the patisserie downstairs you are more than welcome to message me direct and provide me any further information so I can investigate the matter further. Thank you for visiting us and we are sorry to hear that you felt let down.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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