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“Avoid at all cost”

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Mourne Country Hotel
Ranked #3 of 8 Hotels in Newry
cork
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Avoid at all cost”
1 of 5 bubbles Reviewed December 11, 2011

My husband and I were coming back from a trip to Belfast yesterday and decided to stopover in Newry until the next morning as we were travelling on to Cork. We were weary from the road and just wanted to put our heads down so we decided to call in. Yes, they had a vacancy!after charging us 80 sterling the lady proceeded to tell us that the room might be a wee bit COLD!! Cold wasn't the word for it, the room was FREEZING, no heating on at all and the smell of musk & mould was dreadful. We went straight back to reception and got our money back. The lady was not surprised at all, strangely enough! This hotel is a rip off and these conditions are not acceptable and should be investigated by the health authorities.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank margaretoCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    33
    33
    23
    12
    19
See reviews for
22
38
8
19
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed September 3, 2011

Hotel is very old fashioned and dark. Very quiet and the bar closes early. I was here for 4 weeks for work and stayed with 15 others. Avoid hotel manager, she's very miserable and everything is difficult for her. Bridget deserves a payrise. She gave us all brilliant service as did the other woman. Can't remember her name. However if I actually paid for my stay I wouldn't be too happy.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Paulsteed1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cork
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 3, 2011

We brought a group of over 110 people , over 80 stayed in the hotel, we had a beautiful three course meal had a brilliant night at the country dance with Jimmy Buckley, residents bar stayed open till late and the breakfast was top class full irish, and out of the 110 no one complained about the food, and out of the 80 we got no complaints on the rooms maybe the hotel is outdated i know, but it is in a good location and reasonable priced

  • Stayed November 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank declan221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed January 24, 2011

we stayed in this "hotel"2 nights ago,, i live in the local town and wanted somewhere were i could rent a room for a meeting and have accommodation at a reasonable rate, so we stayed here,, as we had our private meet in our rented room one of the staff kept looking through the window on the door,when i asked him what he was doing he said it was his job to make sure we wernt up to anything!!! then at one point in the middle of the meeting he just walked right in and over to the table, looked around and then went back out, this went on throughout the nite and to top itall of at one point the door staff came running through as a short cut to get to somethingsomewhere else in the "hotel",,
Then they closed the residents bar at 1:30 am,we wherethe only people staying and there where 35 of us and still they closed the bar,,
If that was not ehough when i went to pay for the function roonm i was charged %30 more than agreeded because they said we had used the hall for longer than we said we where going to, when i have rented any hall in a hotel before this,renting a hall for a night ment for a night not a few hours,,,,
worst night of my life and made my feel very stupid in front of my colleagues,,
DO NOT STAY HERE,, NOT CHEAP STAFF ARE NEVER AROUND AND WHEN THEY ARE THE ARE RUDE,,,

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank keato1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Newry hotels

Killarney, Ireland
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed December 12, 2010

We stayed here for one night after a day trip shopping to Belfast. It was dark upon our arrival so we did not see the general dilapidated exterior of the hotel, wheras the entrance looks nice and is deceiving. The nearly empty car park should have been a tell-tale sign but it was late and we had been driving for hours.

On entering the hotel, the reception and lobby area is nice but was unattended for about ten minutes as staff is scarce on the ground. We booked in despite the £100/night charge for room and continental breakfast which would have been expensive even if the hotel was up to normal standards.

The room itself is very dated, with an ancient TV, outdated bed covers, curtains and a wardrobe that belonged in an antique store; yet all of which would be manageable if the management knew anything about hygiene. The low point being dried vomit on the bedspread and hairs on the sheets, clearly not changed from the previous guests.

The bathroom was very outdated, and there was no hot water, the shower curtain over the bath was all mould and stained. There was also a tiny radiator which did not provide enough heat for the room.

The breakfast the following morning was continental style which amounted to nothing more than tea and toast, and some less than appealing fruit.

All in all, this was an eye-opening experience and is by far the worst hotel I ever had the experience of staying in. It should be closed by the Northern Ireland Tourist board on Health & Safety Hygiene grounds.

AVOID!!!

  • Stayed November 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tomthepost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eco
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed March 19, 2010

The Staff are rude and abrupt.
There is no service at all.

Do yourself a favour. Book somewhere else.

No website. How can a Hotel work without a website???

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank eco_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed August 16, 2009

We stayed in the Mourne Country Hotel for one night on the way back from Belfast. The cost was £90 which was steep enough. The hotel isn't attractive looking and was very dark when we got there. The first thing that struck you about the room was the smell........like visiting an elderly relatives house where they are too old to properly look after the place anymore. The elderly theme was continued by the old fashioned curtains and bedcoverings, a cheap 1970's wardrobe and dated bathroom. The bed and the towels weren't clean. We went back to reception to complain about the disconnect between the steep price and the awful room. The unfriendly staff member offered to include our breakfast in the room price! No remote control for the TV, no do not disturb sign. This is an awful hotel and the worst one which we have ever stayed in in Ireland. It is totally over-priced and if you paid £40 for the room, you still would feel ripped off. Avoid this hotel at all costs.....you'd be better off camping in the car park

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Colin1977l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mourne Country Hotel

Property: Mourne Country Hotel
Address: 52 Belfast Road, Newry BT34 1TR, Northern Ireland
Location: United Kingdom > Northern Ireland > County Down > Newry
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #3 of 8 Hotels in Newry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mourne Country Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Mourne Country Newry
Mourne Country Hotel Newry, Northern Ireland

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