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“Fantastic service, one of the best places to stay!”

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Raumati Sands Resort
New Plymouth, Taranaki, New Zealand
Level 1 Contributor
4 reviews
“Fantastic service, one of the best places to stay!”
Reviewed June 5, 2012

I stayed at Raumati Sands with my work group. We had meetings on three consecutive days and were well accommodated in the meeting room that Gary and the Raumati Sands staff set up for us. Nothing was too much trouble for them. We were provided with working breakfasts, morning and afternoon teas and lunches - all the food was excellent. The rooms were very spacious, clean and the whole complex is very well maintained. We were all very impressed. My only niggle would be that the rooms can't be heated while you aren't in them (the key tag controls the heating) so the rooms can be quite cold if you go out to dinner and return late at night. Other than that am more than happy to recommend this as a wonderful place to stay. Excellent!!

  • Stayed May 2012, traveled on business
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Helpful?
Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Hamilton, New Zealand
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 4, 2012

I stay at the Raumati Sands Resort on business from time to time and rate this resort Excellent. Great friendly staff and beautiful appointed rooms -large as two storey. Great value and service.

Room Tip: Good rooms all round.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Brent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 4, 2012

On a whim we decided to visit the Kapiti Coast for one day and night. We didn't find available accommodation in the Paraparaumu Beach area, and decided to give Raumati Sands, at Raumati Beach, a go. The other (positive) reviews already say it: an awesome place! Expect to pay a little more than many other, but it was pure luxury to us, and good value for what you pay. Unfortunately, the pool's solar panels were not working because they had been damaged by the gales the previous weekend, so we didn't get to swim, enjoying just the outside spa. Loved the place, and would definitely stay longer next time.

  • Stayed March 2012, traveled with family
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Helpful?
1 Thank MickeyDV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 11, 2012

The Manager would have to be the rudest person I have ever meet in all my years staying in motels.He and his wife have no customer skills whatsoever and they should be removed immediately by the owners, should they not wish to destroy, what used to be , a great place to stay.
I was verbally assulted with language which should remain in the gutter and had I not been in a hurry to catch a plane, I would have laid an assult complaint to the Police Department.
Looking at other reviews it appears my review represents a trend of late.
Threats of a physical nature, threats of charging additional costs to my credit card have no place whatsoever in this industry.
Don't stay here!

  • Stayed February 2012, traveled with family
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Helpful?
7 Thank Graham T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Queensland, Australia
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 27, 2012

What a lovely place to stay, so much room, we had a 2 bdrm apartment with King Beds in each room. 2 bathrooms, an awesome kitchen and dining area and 3 couches in the lounge with a flatscreen tv. What more could you want. There is more..... a swimming pool which is reasonably warm as its solar heated I think, and a warm spa pool off to the side of it - lovely. Its within walking distance of an absolutely amazing beach. We walked to the VI (Village Inn) for lunch and a monteiths radler, then at dinner time we walked right over the road to the Thai Restaurant which was absolutely fabulous. Everything in walking distance. We only stayed 2 nights but I wish I had 2 weeks. Will be back again sometime. I just cannot understand WHY a couple of other people mentioned the management was rude, because they were just fantastic. Maybe the rudeness came from the patrons in the first place, because the couple we dealt with were great.

  • Stayed February 2012, traveled with family
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Helpful?
1 Thank Karen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 22, 2012

Have stayed here quite a few times and I rave about it as being one of the best places to stay in the lower north island...you will be hard pressed to find anywhere with as many attributes...location: opp beach, 1 minute to cafes and shops..park opposite , also beach with beach bar/ restaurant with views to die for...the motel itself is apartment style very spacious two bedrooms up with balconies .. Extra toilet on ground floor...we stayed with family and we used the heated pool and spa...service was unintrusive ...I will be back !, if I had a gripe it would be...time to upgrade the tv and maybe a second in mas bed would be good ..it's all wired for it...stay here you won't be disappointed

  • Stayed January 2012
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Helpful?
1 Thank Harryiett NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 19, 2012

My title says it all, management is unbelievably terrible! Nothing but rudeness comes out of management’s mouth, they have no customer skills and many other friends staying there also commented on this. As for one of the managers the best place for him would be a retreat to an anger management course after lashing out at a guest - this was a totally unforgettable experience... be rid of these people and I am sure it would be lovely. Rooms and facilities were fantastic

  • Stayed January 2012, traveled with friends
    • Value
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Helpful?
6 Thank 2relaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Raumati Sands Resort

Property: Raumati Sands Resort
Address: 4 - 8 Matatua Rd, Raumati Beach 5255, New Zealand
Location: New Zealand > North Island > Greater Wellington > Kapiti Coast > Raumati Beach
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Raumati Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Raumati Sands Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
21 large and modern two bedroom apartments. Bedrooms and bathroom upstairs. Spa bath with shower or double shower apartments. Fully self contained with own washing machine, dryer and dishwasher. Large living area opening onto own private deck. Heated swimming pool, hot tub and BBQ facility. 100 mtrs to beach and boutique village shops. Selection of restaurants and cafes in village. ... more   less 
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