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All reviews on site chip shop mash and barrel swimming pool evening entertainment crazy golf central heating play area great holiday live lounge static caravan touring caravan lake district lovely site clean site prestige caravan fish and chips
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21 - 26 of 2,129 reviews
Reviewed 3 weeks ago

We came here for the weekend the check in was easy and straightforward, caravan was lovely and clean and a car parking space next to the van was a bonus. We came to the restaurant on the Saturday evening to be told they where no longer serving food as it was late and they had not enough staff on it was 8pm. The pool and lake where great staff in the live lounge where fab, overall a good weekend.

Date of stay: September 2019
Trip type: Traveled with family
Thank Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakelandLeisurePark, Guest Relations Manager at Lakeland Holiday Park - Haven, responded to this reviewResponded yesterday


Thank you for leaving your review on your stay.

It is nice to hear that you found the check in process straight forward and it sounds as if you’ve had a great time with us. However, I do apologise for the issues that you’d experienced whilst staying with us and we hope that this will not put you off returning to the park again in the near future.

Best wishes,
Lesley
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Hi
Just would like to say we had a great time this weekend,
Plenty of facilities.
Staff were helpful and friendly
Caravan was very clean and looked new
Would definitely stay here again and recommend ,
The site it self was well presented and looked great

Date of stay: September 2019
Trip type: Traveled with family
Thank charlie101181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakelandLeisurePark, Guest Relations Manager at Lakeland Holiday Park - Haven, responded to this reviewResponded yesterday

Thank you for taking the time to leave a lovely review of your stay.

I will pass your comments on to all the team on site who will be very happy to hear that you enjoyed your stay with us! Our grounds team do a wonderful job keeping everything neat and tidy don’t they!

The team will look forward to seeing you again soon!

Kind Regards,
Lesley
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Just back from a long weekend at Lakeland. Booked through the Sun deals although paid £30 to upgrade to a caravan with heating. Caravan was really nice and clean. In fact found the whole site to be really clean. Only ate from the fish and chip shop which was fine. Not great but ok. Ate out the other 2 nights because the other reviews had put me off to be honest. Lots of activities for kids. This is our 2nd time at a Haven site and really like them compared to Parkdean sites. Only issue I would say is that they need to put in more lighting as it was quite dark walking back to the caravan at night.

Date of stay: September 2019
Thank Jacqueline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakelandLeisurePark, Guest Relations Manager at Lakeland Holiday Park - Haven, responded to this reviewResponded yesterday

Thank you so much for your lovely review!

I am really pleased that you had such a good time when you stayed with us and made some lasting memories on your stay.

I will pass your comments on to our Site Manager to see if there is anything, we can do to improve the lighting conditions across park.

We hope to see you again soon!

Kind Regards,
Lesley
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We were in a prestige newer model caravan which was spotless and pleasantly placed, the only thing I would say is the heater boost button in the main bedroom is so bright, it makes sleep difficult. Check in was effortless, we arrived about an hour earlier than expected and were still able to get our key.
Things we were impressed with were the food in the restaurant, the pleasant and helpful staff in the shop and the general cleanliness of the site.
The chip shop was not of a standard you would expect of a Haven site to be honest, the sausages were inedible due to them being sat so long, running out of fish on a check in day,(Monday) was unacceptable, and being locked in or out of the chip shop because they couldn't cope with a handful of people was frankly ridiculous.
We were fortunate that we only wanted the use the site as a base to explore the lake District, as it was lacking choice of activities and places to eat compared with those of other Haven sites.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Pete W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakelandLeisurePark, Guest Relations Manager at Lakeland Holiday Park - Haven, responded to this reviewResponded yesterday

Thanks for taking the time to leave a review on your recent stay.

I am glad you found the check in process and your caravan to your liking.

I will pass on the matters you have mentioned to the relevant Managers so they can address the points you made for the benefit of our future guests.

I hope that you enjoyed the beautiful Lake District and that we can welcome you back to carry on exploring!

Kind Regards,
Lesley
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Checking in was smooth, our van was upgraded so bigger and more plush, big thank you. Only facilities we used were the shop which was well stocked and at a reasonable price for a campsite. Just 25 mins by car to lake coniston or Windermere.

Date of stay: June 2019
Trip type: Traveled as a couple
Thank BIGGINGERBALDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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