We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average at best”
Review of The White Horse

The White Horse
Reserve with OpenTable
The White Horse is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #15 of 21 Restaurants in Welwyn
Price range: $0 - $31
Cuisines: British
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Level 2 Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Average at best”
Reviewed May 26, 2013

Booked as a party of 4 for a Friday lunchtime. Quite quiet, but very light on staff. Overall, the service that we received was poor, with me having to go into the kitchen itself to find a member of staff at one point during the meal. Food was fine but nothing special.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank IngleCottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHorseWelwyn, General Manager at The White Horse, responded to this review, May 29, 2013
Hi IngleCottage,

Thanks very much for your review and bringing this to my attention. It doesn't seem like you received our usual high standards of both food AND service and I'm very sorry to hear that. We'd love the opportunity to change your mind about us, and I'd like to learn more about your experience with us, please contact me directly at The White Horse on 01438 714366 at your convenience.

Kind Regards,

Adam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

130 reviews from our community

Visitor rating
    61
    35
    14
    13
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level 3 Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Best Ribs -Fact!”
Reviewed May 22, 2013

Had dinner here this evening for my husbands birthday with our daughter (20mths). Extremely friendly and helpful staff. Everything on the menu is appealing difficult to choose but you won't be disappointed. After recommendation from waitress I opted to try the ribs and they were AMAZING! All dishes are beautifully presented. They also do a great deal 2 courses for 9.95 (selected courses & timings) which is great value. Do not delay to visit this quaint little pub and fabulous home cooked food!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Daniela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHorseWelwyn, General Manager at The White Horse, responded to this review, May 29, 2013
Hi Daniela,

Thanks very much for your kind words. We cant get enough of our ribs either. The key is slow-cooking for 8-10 hours with a spice rub and homemade bbq-sauce, but enough of the secrets, we wouldn't want you making them at home now would we!

Anyway, thanks for the review, and we hope to catch you again soon. Maybe try Steak Night on a Wednesday if you like good meat?

See you soon,

Adam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palma, Islas Baleares, Spain
Level 4 Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Lunch”
Reviewed May 7, 2013

Stopped for Saturday lunch; don't be put off by style of menu; food comes out of kitchen a good standard, starter was well made and presented and sandwich was very good. Staff friendly and helpful (asked for TV to be on was no problem)

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Megadg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHorseWelwyn, Manager at The White Horse, responded to this review, May 13, 2013
Thanks very much for your review on Saturday lunch, I'm really glad you enjoyed our relaxed atmosphere, good food and friendly service. We've got a shiny new menu for the Summer, so if you're passing, pop in and give it a try.

Thanks Again,

Adam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welwyn, United Kingdom
Level 2 Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Lovely lunch”
Reviewed April 16, 2013

My friend and I called in for lunch last Friday as I had previously enjoyed both a large organised (15 people near Christmas ) and more casual bar meals in recent months.
The very pleasant girl behind the bar apologised for a few dishes being unavailable from the menu due to an unusually busy Thursday night, but in fact there was still a good choice. We opted for mussels which were plentiful and delicious, with chips for my friend and. Huge chunks of delicious bread for me.
My friend, who has recently moved into the area from London, was very impressed and is going to bring her partner at the weekend. Best so far apparently of the local pubs I've taken her to!

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 138JillS138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHorseWelwyn, Manager at The White Horse, responded to this review, May 13, 2013
Hi Jill,

Many thanks for your review of your lunch with us in April, we're really glad you enjoyed our food and service. Apologies again for running out of a few items, we hate to disappoint, but due to serving freshly prepared food, it does sometimes happen. Hopefully next time we'll have everything on the menu so your choices aren't limited.

Thanks again for the kind words, and I look forward to seeing you again soon!

Adam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 4 Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“NYE 2012”
Reviewed January 1, 2013 via mobile

Thankyou The White Horse for a fantastic NYE..stumbled on this venue by chance one Sunday and took a gamble on spending my birthday/New Year here and it really paid off! Ten of us went and all had a great night, sausage baguettes..cocktail bar..champers at midnight and a brilliant singer all made for a great night...will definitely return! !

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank LFC_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteHorseWelwyn, Manager at The White Horse, responded to this review, January 2, 2013
Hi Cara,

Thanks very much for your kind words about our NYE party. I'm really glad you enjoyed yourselves and that we could take part in your new year/birthday celebrations.

Good news: the night was again a success, and we will be keeping the format, price and music the same next year.

Look forward to seeing you before then though ;-)

All the best in 2013,

Adam Richardson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed The White Horse also viewed

Welwyn, Hertfordshire
Welwyn, Hertfordshire
 
Ware, Hertfordshire
Welwyn, Hertfordshire
 

Been to The White Horse? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing