We booked on a 'Wowcher' deal. I could see why as we have done this before.
The hotel is undergoing what seems a big refurb. It will be very lovely on completion in about 2 to 3 weeks.
Workman everywhere some areas closed [no effect on us]
However why was our room tired and a bit shabby could we have not had a nice or refurbed one? to encourage us back?
It was No 9 with a view to the back. [It was cute with stairs to a bathroom en suite.]
No cold water on arrival.
Unable to wash, drink or use the loo.
Mentioned to reception. Apologised and promised a fix [no time scale] but went out in the end to get a drink and used the public loos. Washed later [ugh]
Ripped arm on the chair covers, bed springs showing through on one bed, black mouldy shower cubicle with lumps of mould on bottom door rails. Centre drawer on dressing table jammed and bottom fell out. No lift and narrow uncleaned un vacuumed stairs. [bits of paint/plaster and a plastic clip stayed there three days]
Staff especially Dan and Tony. The new restaurant manager, plus reception staff so lovely engaging and helpful.
Breakfast and evening meal super too. Prices reasonable for fine [ish] dining.
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- Also Known As:
- Alverton Manor Truro
- Hotel Alverton Manor
- The Alverton Truro, Cornwall