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Reviewed May 17, 2012

This was our first experience of full-board and we were definitely a bit nervous, particularly about the food and the restaurant. However, it was amazing. I cannot say enough positive words about the staff, especially in the restaurant and on the front desk. They were all very friendly and welcoming. The cleaning staff were *always* working and there was never, ever any litter or dirt anywhere. We were also worried that the African theme might be cheesy, but it is very well done -- the lighted baobabs are particuarly good, and there is a huge range of interesting chairs. The range of pools is good, although the weather was not conducive to sitting around the pool all day, unfortunately. The only minor complaints I have are that the second, fold-out bed was not particularly comfortable -- it was clearly used most often by a single person, so when two people tried to sleep there it was awkward; the second minor niggle is that the rep says on the first day that the staff do not allow reservations of sunbeds and that they would clear any towels or items left there -- this definitely did not happen, so it was early down to the poolside for us. Overall a 5-star experience -- would definitely recommend to the pickiest of travellers.

Room Tip: You can definitely hear the music at night in the poolside rooms, but they are worth it for the view. Definitely no other noise issues.
  • Stayed: April 2012, traveled with family
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6  Thank LovelyTrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this reviewResponded May 27, 2012

Dear guest

First of all we would like to express our sincerest gratitude that you have chosen our hotel for your recent vacation and also for posting your opinion on Tripadvisor.

We are delighted, that your first experience of full-board has been in our hotel and we are relieved that it has been a positive one. We would also like to thank you especially for your nice comments about our staff. Please be asured that we will forward your praise to each and one of them.

It has been indeed a pleasure to be your host during your vacation and we are looking forward to welcome you back soon

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2012

This hotel is best suited to families (kids will love it) but the gimmicky theme quickly becomes tiresome. All the staff were great - as were the grounds. Lighting was poor, especially the switch layouts in the bedrooms. The bathroom wetroom drainage was really poor. Food was very good. The airconditioning throughout the hotel and rooms was very poor. Bedroom soundproofing was not good.

Not a refined (adult) hotel like the Lopesan Villa Del Conde or Costa Meloneras.

  • Stayed: May 2012, traveled solo
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2  Thank iq2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2012

We have just come back from our 2nd visit here in 8months. We travel with twin 4 year old boys and could not find a better place to holiday. Staff are so pilote and the grounds are so well looked after. I am extrenely picky with hotels and always stay 5 star so this did not disapoint !!
Highly recommened to families and we shall be ging back again and again. Faultlesss !!!

Room Tip: e-mail in advance and ask for a low room floor.
  • Stayed: May 2012, traveled with family
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5  Thank Abigail F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this reviewResponded May 20, 2012

Dear Family

We wish to thank you for your review on Tripadvisor.

We would like to express our gratitude for your loyalty and we are delighted to hear that your second visit in our hotel was again to your satisfaction.

At the Lopesan Baobab Resort we attach great importance to the well-being of families with children and we are very happy to hear that our efforts met with your expectations.

We would be delighted to welcome you back again for many times and remain

With kind regards

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Reviewed May 14, 2012

I have stayed at several resorts worldwide, but this resort at Maspalonas is far one of the best i have visited!
The staff in general was polite, friendly and very professional!
The rooms were huge and very clean!
They had several pools and beautiful surroundings.
The breakfastbuffet was amazing. Food and beverages was very good!

5+ star resort!

  • Stayed: May 2012, traveled with friends
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Review collected in partnership with Apollo
3  Thank stig2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this reviewResponded May 20, 2012

Dear guest

We would like to thank you very much for evaluating your recent holidays at the Lopesan Baobab Resort on Tripadvisor.

It is a real pleasure for us to read that you have been fully satisfied with all the mentioned aspects of your stay and we would like to thank you in particulary for your appreciation concerning our staff. We are glad that we have been able to live up to your expectations and would be very happy to welcome you back soon.

With best regards

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Reviewed May 13, 2012

Having spent a week here at the end of April, i would definately recommend this place.We stayed full board and i have to say i have never seen so much food at meal times!!! There was something for everybody and what really won it was the chocolate fountain.My little 5 year old was well impressed.
The 7 pools were clean and never too many people in at one time.
The rooms were spacious and plenty of hanging space and coat hangers and they were cleaned every day and then a small chocolate was left on our pillow.
I would recommend to have a safe, just for piece of mind.
Over all fantastic.

  • Stayed: April 2012, traveled with family
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3  Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Public Relations Manager at Lopesan Baobab Resort, responded to this reviewResponded May 20, 2012

Dear guest

On behalf of the entire team of the Lopesan Baobab Resort we would like to thank you for your kind words about your recent stay with us and also for sharing them with other travellers on the internet.

We are delighted to hear that you spent some wonderful days in our hotel and we are proud that you and your son have been particulary pleased with our food quality.

Dear guest

On behalf of the entire team of the Lopesan Baobab Resort we would like to thank you for your kind words about your recent stay with us and also for sharing them with other travellers on the internet.

We are delighted to hear that you spent some wonderful days here in our hotel and we are proud that you and your son have been particulary pleased with our food quality.

It has been indeed a pleasure to have you with us and we are looking forward to welcome you back soon

With best regards


With best regards

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