I fully agree with most of the previous reviews in respect of facilities, staff and restaurants and bars. Top quality.
However, for some reason the empty Kleenex box ( 4 tissues left when we arrived ) was only replaced after 3 days and other bathroom items were even never supplied again. We could easily manage without complaining for this kind of small inconveniences, but you do not expect these situations in this kind of hotel.
What bothers me most, is that they charge you for the use of a safe and the internet.
This is unacceptable and even a disgrace for a 5* hotel ! Whereas every ordinary street bar or restaurant offers free Wifi, you will be charged 2 € a day for it and some more for the safe. My Wifi was not even working half of the time ! After 3 resets of the password without any progress, it was decided to remove the amount from my final invoice. Whatever, it should not have been there in the first place.More