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“Hidden gem” 4 of 5 bubbles
Review of Hotel Emerald

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Hotel Emerald
Ranked #1 of 2 Hotels in Plaka
Certificate of Excellence
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hidden gem”
4 of 5 bubbles Reviewed July 5, 2014

We were in need of some serious respite from busy working lives and thank goodness for tripadvisor as we found Emerald Hotel on it. If you are visiting the area this is the place to be. It's on the brink of becoming a boutique hotel without an air of pretension. The apartment was quiet, spacious, simple and clean with great views from both balconies. We could cook meals for our fussy 5yr old and then head off to the hotel's superb restaurant or one of the villages. The garden, while small is very cleverly laid out, beautifully planted and full of wildlife making it fascinating for children and adults alike. The pool was perfect for us all and there was always a nook to sit in a swing chair to while away the heat of the day with a good book. What makes the place so special is the staff who are so welcoming, informative, friendly and relaxed (whilst remaining professional) whose ways of being determine the atmosphere of the hotel. The restaurant's views are incredible and the food matches that, seriously great food with a modern twist...just divine!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LDd05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    46
    15
    1
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Any
English first
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

Small apartment hotel with great views of the bay and sunset. Lovely pool area surrounded by pretty gardens. Apartments spacious and adequately furnished. Plaka village with places to eat is 5 minutes up the hill but the attached restaurant is way too good for eating anywhere else!

Room Tip: First floor rooms.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sjk58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leknes, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 10, 2014

Me, my wife and my 3 children stayed in the emerald hotel for 5 nights and i must say, it was fabulous! The view from the balcony was stunning and the pool was perfect for the kids. The restaurant was lovely and had a beautiful view over the sea, and the staff were very nice. It was also beside a little village beside the sea. I would recommend this hotel to everyone staying in Plaka!

Room Tip: if you are going away with the family it would be a good idea to get a room with two double beds.
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  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JanPettersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chania
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed May 22, 2014 via mobile

Our house overlooks Emerald, and for 10 years we have only popped in for the odd evening drink.....until last Sunday. We had lunch there, wow, it was great, I had lamb, not something I would normally eat. Lamb has never tasted so good. My husband had belly pork and that too tasted heavenly. Impressed and I hadn't even thought about dessert which was equally impressive, a heavenly concoction of three kinds of chocolate. Not the regulation raki after either but a distillation of mastic, different and so nice. Will be going again and soon.

Stayed May 2014, traveled with friends
Helpful?
2 Thank janieChania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

We chose this hotel for a four-night stay because it was competitively priced, looked gorgeous and the view - from the rooms and pool area is nothing short of sensational. Also, there's a fabulous restaurant attached, with an enchanting and romantic terrace area overlooking Almyrida and Souda Bay. From the moment we walked into the grounds, at night, we knew we'd made the right decision.

To be honest, the apartments don't quite live up to the outside areas as they're pretty basic. They could do with some updating, and there was no walk-in shower in ours - it was an over the bath job. Additionally, we were unlucky with the weather and were rather cold because the heaters didn't work. But on the plus side, the rooms are clean and functional, the beds were made and bins emptied every day and as soon as we stepped on to one of our two balconies (one got the morning and the other the afternoon sun) any minor gripes were forgotten. We had a one-bedroomed apartment and our two girls (11 and 14) slept on separate beds in the decently sized living room/kitchen space, and it was fine.

Actually, the hotel wasn't quite up to speed when we arrived in the week before Easter, so no music was playing by the pool, the restaurant wasn't yet open (so lovely Esmeralda, who greeted us, was unable to serve even a beer). There were tables but no chairs on the terrace restaurant's terrace, and nobody had told us there was a reception area where breakfast was served, so we only found it on our penultimate morning! In fact, we seemed to be the only guests for the first couple of days. That said, we enjoyed eating fresh bread and Greek honey and yoghurt on our balcony, so it really didn't matter.

However, in the last couple of days things started to happen, though it was still as relaxed as ever. White-washed chairs magically appeared in the restaurant area, planters were filled with flowers and cool jazz played gently in the background. It was fabulous, and even prettier than the photos on the hotel's website. But sadly, after one delicious and friendly dinner en famille in the surprisingly stylish restaurant (inside, sadly, as it was unseasonably cold and wet), it was also time for us to fly home.

Would be return? Absolutely.

Once it was properly open it was a wonderful and chilled place to stay as well as an excellent base for the area. It's five minutes' walk from Plaka Village with its restaurants and little supermarket and fifteen on foot to Almyrida and the beach. We'd also like to try the restaurant again - but next time we'll go in the summer and sit outside, watching the sunset over a glass or two of excellent wine....

Room Tip: The higher the better - we were in room 12 and apparently it has the best views of all! Glorious!
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  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank paulizizziloulou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

Don't miss the culinary creations from Christos which made our holiday. We had the almost impossible mix of normal, piscatarian and vegetarian but the challenge was overcome easily and with a shy smile. Very imaginative with fusion influences from all over the globe topped by the most awesome 5 layer birthday cake. Fantastic support team from Stella and Katriana; always helpful, kind, friendly, knowledgeable with service beyond compare.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SultrySalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland, United Kingdom
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed September 30, 2013

This is a beautiful location on the cliff above Almirida in the village of Plaka. Our room was very adequate, only gripes were water could be a bit hotter and maybe time to refresh the decor/ bathroom- having said that the pool is lovely- clean , plenty of room for guests, with a nice intimate feel. The view from our balcony was stunning- we were in room 2, possibly the room above has even better views! We opted to have breakfast each day ( some other guests just self catered) and thought the breakfast was very good value- eggs ( scrambled, boiled etc) cheese/ham, bread jam /croissant/ home baked cake, yogurt, fruit, tea/coffee. Sit on the lovely terrace and enjoy . We had dinner one night and it was very good quality though my partner thought portions could be more generous though that was maybe just his choice- prawns. Mine was lamb and was really good. The house white is very nice, and the staff are absolutely lovely! Other than that we went in to Plaka. There is a quiz night on a Monday night if you walk up towards Plaka, take the left fork in the road and it's there on the right, starts at 8 but no food so eat before you go!
Also if you like walking get hold of the Walking in Almirida photocopy and walk up to Douliana (and if you are intrepid or at least a good sense of direction go on to Gavalohori, down into an overgrown valley with a chapel in the rock see the gate in a wall- very atmospheric) . Nice little cafe in Douliana staff are really helpful- place is like a ghost town ( village!) Gavalohori has a lovely Taverna- we have been a couple of times and had superb food- Arismari- just up from the museum.

Room Tip: Room with a view is an imperative!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank scot-smiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Emerald

Property: Hotel Emerald
Address: Plaka Apokoronou, Plaka, Crete 730 08, Greece
Location: Greece > Crete > Chania Prefecture > Plaka
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Plaka
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Emerald 2*
Number of rooms: 11
Official Description (provided by the hotel):
Emerald Hotel is set high up on the cliffside of Plaka village of Apokoronas in Chania – just a 25 minute drive from Chania centre and its must see old Venetian harbor. With 11 spacious apartments (each with a separate bedroom), a snack / cafe-bar-restaurant open terrace area with cretan creative cuisine and a large swimming pool (80sqm), Emerald Hotel is just the place to relax and unwind; open each year from 1 April to 31 October. The views from Emerald Hotel are both to the sea (to the village of Almyrida and beyond) and to the White Mountains – simply breathtaking. These same views can be enjoyed from the comfort of your own self-catering apartment. Equipped with a kitchen, the apartments are spacious, practical and perfectly functional. The large swimming pool also has a shallow section for children (0.80cm -2.4m depth). Trees, plants and flowers surround the hotel and give it a home-like feel to it. Focusing on families with children, Emerald Hotel has also a children’s playground. ... more   less 
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Also Known As:
Hotel Emerald Crete/Plaka

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