I would like to commend Al & Kat in providing excellent after sales support. Unfortunately we were unable to make the ski holiday in March & had to cancel our luxury break with the team due to a knee injury incurred prior to travelling. We were both so looking forward to the wonderful experience of staying with the Alikat team. This would have been the second year of enjoying the hot tub, sauna, fantastic food & out of this world service. After informing Al that we were unable to make the holiday, we were given all the support required to enable the insurance claim to go smoothly & also a great refund which was well received.
- Official Description (provided by the hotel):
- AliKats Mountain Holidays offer stays in their luxury catered chalet in Morzine, France. Ensuite bedrooms, hot-tub, sauna, bar, great food and pistes only 5 mins from the front door await you.. ... more less