This is the worst chalet I have ever stayed in. The evening meal was a buffet every evening and the only starter we ever had was soup from a paper cup. There were no mugs/cups in the chalet other than paper ones – a bit like a fast food restaurant. We even had paper plates on one occasion. The website implies you get a ‘served’ 3 course meal but this is not the case as its help yourself and unless you are at the front of the queue things run out and if there is hot food it is not kept warm. The dining room is too small for the number of guests.The afternoon was tea was only ever one small cake which obviously will not feed 35/40 people. We asked for bread but this was never available. The rooms nor the bathrooms were cleaned at all during our stay.The new owners do not seem to want to communicate with their customers and do not reply to your emails. The week before we went I had to ring them to check they were expecting us as I had had no replies to my emails.
It is a good location but there is no ski school there. To get to the nearest one above Morzine you have to be a competent skier to get there or else take the cable car down, then wait for a bus which only runs every 25 minutes and then get a gondola up. This is very time consuming and not what one wants to do with kids in tow. As the chalet is at the top of a lift you have to make sure you are back before the lifts close and no wandering out to the shops and bars in the evening To get to the rest of the Portes du Soleil ski area around Avoriaz also entails a trip into and then across Morzine and up again.
Definitely can’t recommend this place to stay.
- Official Description (provided by the hotel):
- True doorstep skiing in Morzine Inferno offers a relaxed atmosphere and breathtaking alpine views at our mountain top chalet above Morzine (Portes Du Soleil). Come and experience the ease of GENUINE DOORSTEP SKIING!!After breakfast you can head out to the end of our terrace, click on your ski’s and have access to one of the largest inter-linked ski resorts in the world! At the end of the day ski straight back into our great priced bar, enjoy some apres ski or relax over some afternoon tea by our welcoming open log fire. During the day we run a popular terrace BBQ Grill & Pizza restaurant serving tasty food with a great atmosphere and value that will bring you back day after day ... more less
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