We stayed for a week in Morzine at Chalet Mathieu and it was the best ski holiday in terms of how well we have been looked after. Sugar Mountain picked us up at the airport and we were away within 10 mins of arriving - we were travelling with friends and our 1 year old baby so a quick pick up and transfer to the chalet was important. We were also the only group in the mini-bus so we didn't have to waste time waiting for others. The whole week was lovely - the food was great and the chalet was really well run. The girls from Sugar Mountain have got the balance right between making sure you have everything you need and also letting you relax on your own and enjoy the chalet. Every day we taken to whichever lifts we wanted to ski from and they popped our skis in the minibus for us which was a nice treat. They also picked us up every night.
My husband and I took turns around to look after our baby during the day and there was lots of nice walks in Morzine - though i wished we took our bigger buggy rather than the MacLaren for pushing through the snow.
Evenings in the chalet were lovely. My little baby was well catered for - so I didn't have to worry about getting food for her and she had a ball with lots of people fussing over her. After she went to bed, we would have a G&T, nibbles and then a lovely sit down meal. We did also use the hot tub outside - lovely!
The chalet is perfect for a small group - we were 3 couples and one baby. The decor is lovely, the food is great, Sugar Mountain put the effort in to making sure everything is easy and smooth for you!