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“Perfect for the night before a flight”

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BEST WESTERN Marseille Aeroport
Ranked #1 of 14 Hotels in Vitrolles
College Station, Texas
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect for the night before a flight”
Reviewed May 26, 2013

I stayed here recently before an early morning flight. The hotel staff was professional, very comfortable and clean room. The restaurant was good. Very close to the airport and perfect for what I needed. Will stay here again if necessary.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdpgod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Directeur général at BEST WESTERN Marseille Aeroport, responded to this review, May 28, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Sincerely,
Olivier CARRUBBA / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
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    59
    17
    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
210 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed May 25, 2013

Enforced stay here when Costa Cruises failed to collect us from Marseille as a result of bad weather.

This turned out to be a haven of relative peace and calm, with very helpful gentleman on reception. breakfast was pretty good.

They have an outdoor pool outside, but it was only May in Marseille and a cold wet one too.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jdboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Directeur général at BEST WESTERN Marseille Aeroport, responded to this review, May 28, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon with a better weather in order to experience our great pool.
Sincerely,
Olivier CARRUBBA / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 19, 2013

The title was a little unfair. The hotel was extemely close to the aiport and the transfer was just a few mins. There was no noise from the aiport and the service, food and rooms were all pretty good. I liked the kettle in my room which you don't always get in France. There was a perfectly fine gym and pool too.
However, I stayed 5 nights for a seminar, and whilst the amenities were good there was only a carpark to take a walk in. We were surrounded by the airport hotels, fences and factories, so had to get the shuttle bus back to the airport and then another 20 min bus ride to Marsielle..
The hotel is perfect for short stay overs, the food was really very good indeed, but for a 5 night stay had not enough to entertain..

Room Tip: perfect if you need to be close to the airport
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TBenn69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Directeur général at BEST WESTERN Marseille Aeroport, responded to this review, May 25, 2013
Google Translation
Effectivement le titre est un peu ironique, mais votre séminaire de 5 jours aurait été certainement plus agréable avec une météo plus clémente et une eau de baignade plus chaude...
Quoiqu'il en soit nous avons été très heureux de vous avoir pendant cette semaine très chargée.
A très bientôt.
Olivier CARRUBBA /Directeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 4, 2013

Stayed at both in the last few months. Shuttle leaves to the airport at the BW upon request rather than every 20 minutes whether the driver is busy or not. It's also walkable if you know where you are going - note that you have to cut through the rental car area/parking lot and may have to call to get them to open the gate for you.

A clean, functional room with nice staff. I left too early to sample the breakfast, but I'd stay here again vs. the Holiday Inn Express.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NYTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Directeur général at BEST WESTERN Marseille Aeroport, responded to this review, May 9, 2013
Thank you for giving us your feeling regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thanks also for theses precious details regarding our competitors...it's always good to know !!
Best regards.
O. CARRUBBA / GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montpellier, France
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 3, 2013

Perfect for one night. Friendly staff. Room clean and comfortable. We hesitated between this hotel and a few others but having read tripadvisor s review of their restaurant we choose this one and were not disappointed.
We had a great meal , good choice of menu with professional staff.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Directeur général at BEST WESTERN Marseille Aeroport, responded to this review, April 11, 2013
Thanks for these good comments on our property.
Be aware that we care about you, your comfort and your satisfaction.
Hope to see you soon once again in Marseilles.
Olivier CARRUBBA / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bottomleftUK
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 5, 2013

Benefitting from some updates since last year. Tidier bathrooms, good beds, and curtains that fit across the windows and actually keep out the daylight when required. Always a curates egg this place (good in parts) the staff range from the extraordinarily helpful and pleasant, to the downright rude (little man who is the waiter in the restaurant).

Have to say the menu on offer in the restaurant is very good indeed. A varied and imaginative menu - creative, colourful, thoughtful,and very tasty. A definite high point.

A hotel of this position and standing really ought to update the bar and have a decent sports channel TV. The tiny gym is really an afterthought, and the gear is getting very tired - it's placed in an unloved part of the hotel and is largely forgotten - as is the water refill to the chiller.

But, I keep returning, so it can't be all bad. Just wish they'd go the extra mile with the TV channels (all/mostly French). WiFi good speeds nowadays too - and no extra charge, London hotels take note!

Room Tip: Fourth floor,that way you don't hear the clonking of feet and baggage as the airline aircrew or...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fuel2noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Director of Sales at BEST WESTERN Marseille Aeroport, responded to this review, March 8, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at sales@bwmrs.com.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Level Contributor
174 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 18, 2013

Really close to airport and shuttle service is great! Food is the restaurant was very good and staff friendly.
Rooms clean and tidy and good fast WiFi.
It is close to the airport so there is not much esle to do at night if you are by yourself ( you can't walk into town) .
It has got a really nice looking pool but it was too cold for me.
I would stay again

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyCStourbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmrs13, Directeur général at BEST WESTERN Marseille Aeroport, responded to this review, January 27, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at sales@bwmrs.com.

Sincerely,

Olivier CARRUBBA / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Marseille Aeroport

Property: BEST WESTERN Marseille Aeroport
Address: Zone Industrielle la Couperigne | Facing the airport, 13127 Vitrolles, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Vitrolles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Vitrolles
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Marseille Aeroport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located in the very heart of the Marseille-Provence Airport in Marignane, the BEST WESTERN Hotel is the preferred place to combine business and leisure. Ideally located near all main economic centres (Marseille, Aix-en-Provence, Vitrolles/Marignane, Berre/Fos), our property will also allow you to take advantage of all majors sites available in Provence (sea coast, Cezanne's landscapes, Luberon,...) ... more   less 
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Also Known As:
Best Western Marseille Aeroport Hotel Vitrolles
Best Western Hotel Vitrolles
Best Western Vitrolles
Vitrolles Best Western
BEST WESTERN Marseille Aeroport France/Vitrolles

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