Having booked this hotel through Louvre Group bookings for a party of 32 people travelling in 17 cars (and bearing in mind it was not the hotel in Reims that I asked for) I was very disappointed by the whole package.
Beyond the fact that the rooms are very small with non-working air-conditioning and tiny bathrooms where the room-staff forget to replace bath towels and help themselves to other guests belongings. The showers in many rooms do not drain but overflow on to the floor.
The list of deficiences is long - for example:
Although the advertising suggest the hotel has a restauarnt - it doesn't
The "bar" had no wine, no spirits, no draught beer, no ice - I believe it ran out of bottled beer too.
The security gate doesn't work and the hotel manager has no intention of getting it mended - not reassuring when your party comprises some very valuable cars and the hotel is in the middle of a very rough industrial estate.
Some of our group went home early rather than face more than one night in this dreadful hotel - the manager's response was a shrug and remind me that the rooms had already been paid for.
One expects a Kyriad hotel to be a notch up on e.g Campanile but this one was several notches down.
All fairly appaling from Louvre Group I will not be using any of their hotels againMore
- Free Wifi
- Free parking