Booked two nights in a room with a double bed , which turned out to be two singles pushed together with what must be the most uncomfortable pillows known to humankind . The overnight sleeper train from London was more comfortable than this !
Ordered lamb shanks from the bar menu which was ok , but no mint sauce . Asked for a pint of Carlsberg Export and served with bitter . On pointing this out to the waitress , she informed me I was wrong . Only by insisting that bitter is NOT lager was it changed .
Ordered a morning newspaper , which didn't arrive until after breakfast on the first day and not at all on the second .
Overall the staff are efficient but charmless . They should remember it costs nothing to smile .
None of this is really too much of a problem and of course I am British and we don't complain do we ? Nevertheless for the prices charged , attention to detail should be much better .
- Official Description (provided by the hotel):
- The Moorings lies alongside the Caledonian Canal at the famous Neptune's Staircase. One of Fort William's finest establishments, The Moorings offers excellent cuisine and service. With splendid panoramic views of Ben Nevis and Aonach Mor, Moorings Hotel offers comfort and modern facilities. Here, you will receive a warm Highland welcome from friendly staff. The Moorings offers award-winning cuisine in Neptune's Restaurant, using fine Scottish produce, including west coast seafood and Highland game. Bar meals are available in the less formal Upper Deck Lounge Bar, where a range of malt whiskies may be sampled. In the summer, the Mariners Cellar Bar features a nautical theme. The refurbished bedrooms have every modern luxury. The Moorings is an excellent base for touring the romantic West Highlands. We offer all of our guests a complimentary round of golf at Fort William Golf Course and free use of our Fitness Suite. ... more less
- Reservation Options:
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- Also Known As:
- Moorings Hotel Fort William